Business Support Officer/Admin/Pa/Ea – Housing

What's involved with this role:
Temporary Business Support Officer/Admin/PA/EA – Housing
Job Ref: K&C 5247276
Pay Rate: £16.90 per hour PAYE
Hours per week: 37.50 Monday to Friday, normal working hours
Role Length: This opening assignment is for 2-3 months
City: Kensington, London
Proven minute taking skills and experience are essential for this role.
Basic DBS required for this role
The purpose of the role is to provide Executive Assistant Support to the Head of Resident Safety & Repairs; Assistant Directors & Director of Housing Management.
Key Responsibilities:
Manage diaries for the Head of Resident Safety & Repairs; Assistant Directors and the Director, liaising with internal and external stakeholders, arranging meetings, travel, organising meeting spaces, and ensuring these are well facilitated.
Carrying out various administrative duties around meetings such as minute taking, sharing agendas, providing necessary documents to attendees, and ensuring governance processes are met.
Work with the complaints team to ensure all complaints and councillors queries relevant to the directorate are managed effectively and within timescales.
Liaise with key council officers, Councillors, staff, residents, and external agencies on behalf of the Directorate.
Work with HR to support recruitment. Ensure that HR processes are followed. Assist with the end to end recruitment process from business case approval through to interview, appointment details, and on boarding.
Monitor and update the progress of service plans across the Directorate including preparing regular updated plans the Housing Management Team (HMT).
Contribute to the development and maintenance of all clerical and administrative support systems and processes for the Directorate.
Update internal office information promptly whenever staff changes occur, including information kept for Health and Safety purposes and keep other staff in the Directorate updated on administrative matters when necessary.
Use office IT systems and applications effectively to manage the process of archiving files/documents and maintenance of appropriate records in line with data protection and confidentiality principles.
Take responsibility for understanding and continually increasing your knowledge of the function and purpose of the work of all sections within the office and the wider context in which it functions. This includes knowledge about all other area housing offices, Board members, other sections of the service and the Council, local councillors and MPs, Residents Associations, and external agencies and companies.
Perform any other ad hoc duties relevant to the role that may arise such as managing general secretarial services, photocopying, note taking, massage taking, response/report writing, answering and screening inbound emails and phone calls, etc.
NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
Qualifications:
A level or higher
Skills & Experience:
Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
Previous experience as an executive support assistant/PA.
Experience in a social housing environment is preferable but not essential.
Excellent administrative and organisational skills are a must.
Clear communication skills.
Capable of managing a diverse workload and keeping up to date with multiple tasks concurrently.
Able to engage with internal.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
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Job Ref: K&C 5247276
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.