Address
Form of work
SalaryBusiness Support Officer (6 Posts)
Emergency Duty Team (EDT), Family Support and Child Protection (FSCP) & Fostering and Permanence
Scale 6; £34,770 rising in annual increments to £35,862 pa LW
Full Time / Permanent
Hybrid working - 2 days per week
Do you enjoy assisting people? Would you like to work in a fast-paced dynamic team where no two days are the same? Do you love working with families and young people? Are you confident in using IT? And proficient in minute taking whilst possessing good organisational skills, if so, Lambeth is looking for enthusiastic people like you to join our team.
About the roles
The role of our Business Support Officers is to provide effective administrative and information support within the Lambeth Children Social Care and to enable efficient, accurate and comprehensive passage of information between staff and computerised systems. As a Business Support Officer you will lead on providing support for the Emergency Duty Team or the Family Support and Child Protection team, and you will be responsible to undertake a range of systems and administrative duties within the Service. Additionally, you will be required to use the information databases, namely Mosaic and be proficient in their use of Office 365.
Emergency Duty Team (EDT) 1 x Post
The post holder within EDT will lead on providing support for the Emergency Duty Team (EDT) and will be responsible to undertake a range of systems and administrative duties within the Service.
Although officers will work within their knowledge (specialism) areas, there will be opportunities for officers to move across different work areas. Operationally, from time to time, officers may need to move service areas. There will always be full training for staff to ensure they are fully equipped to undertake their role. Areas of responsibility within Business Support:
- Children’s Services
- Adults and Public Health
- Corporate Resources
- Neighbourhoods and Growth
If you would like to have an informal discussion, please feel free to contact: Natasha Musonda-Salait, Business Support Team Leader on 020 7926 2160
Family Support and Child Protection Teams (FSCP) 3 x Posts
The Safeguarding Service Safeguard children, young people and adults by protecting them from abuse or neglect, getting the right support in place as early as possible and creating an environment in which they feel safe and healthy.
Each local authority has a duty to do so and Lambeth Council is committed to working with the residents and all organisations in the borough, such as the NHS, Family Doctors, Police, Fire and Ambulance Services, as well as all care providers and community organisations to achieve this.
If you would like to have an informal discussion, please feel free to contact: Keisha Moore, Business Support Team Leader on 020 7926 1320.
Fostering and Permanence 2 x Posts
An exciting opportunity has arisen to join the Connected Carer, SGO Assessment and Support Team, a fast paced and dynamic team that supports children, young people, families.
- You will be responsible for the administrative functions in relation to assessing and delivering services to families including processing:
- financial assessments including sending letter/email to advise that it needs to be completed and follow up until all documents received.
- Request for resources (for various requests)
- completing &/ posting letters (when email not an option)
- sending welcome letters
- advising Special Guardians of changes to allowance (increase/decrease)
If you would like to have an informal discussion, please feel free to contact: Ola Aregbesola, Service Manager on 0207 926 2677
About you
We require a skilled, experienced, and innovative Business Support Officer to help us drive forward our ambitious plans for a service that improves the outcomes for vulnerable children, young people, adults and families. You will have the energy and commitment to rise to the challenges faced by young people in Lambeth and a belief in the potential of young people and families to achieve their aspirations.
You will need to provide a comprehensive, professional, proactive, customer focused Business Support service to the FSCP and EDT departments, enabling services to meet their statutory and legal obligations and our Borough Plan.
We are a Stonewall diversity champion; a Living Wage Employer and we guarantee to interview all disabled candidates who meet the minimum criteria of the role. Please click here for a full list of our accreditations.
Successful candidates will be asked to apply for an Enhanced Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at www.homeoffice.gov.uk/agencies-public-bodies/dbs
You will also be required to undertake a Cifas check. Further information about Cifas can be found here www.cifas.org.uk.
Please note we operate an anonymised application process. If you are uploading your CV or a personal statement, please remove your personal details and replace these with your unique candidate application number.
Interested, click on the apply button and complete an on-line application, explicitly evidencing in the supporting statement field how you meet the shortlist criteria marked with an ‘A’.
Job Description & Person Specification
Date: Wednesday 22nd May 2024 at midnight
Please note the advert will close earlier than advertised if we receive an overwhelming response.
Lambeth aims for quality services and equal opportunities for all and is committed to safer recruitment
