B2/HEO Digital Capability Lead

The Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty.

Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 10 active employee network groups available to join or become an ally, these include, Carers Network, Disability & Health, FACES Network Group, Grass Roots, LGBT+, Mind Matters, No Limits, Part Time Workers, The Shed, and Women’s Network Group.

We offer full-time, part-time, job share and flexible ways of working. We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, though our Engagement network or in their own local communities via volunteering opportunities.

The Insolvency Service is a great place to work, learn and grow your career!

The Change and Technology Services (CTS) directorate brings together all of the Agency’s digital and change capability together in one place in order to deliver seamless, responsive and flexible services, enabling a fantastic customer and user experience.

The Digital Leadership function drives organisational change and digital innovation, leading to a secure, cost effective, future-facing and digital-first agency. Part of this function is a new Innovation Team, which will be focussed on exploiting technology to make transformational changes and providing digital leadership across the Agency.

This is a new and exciting role within the Insolvency Service. As part of the Innovation Team, the Digital Capability Lead will be responsible for developing and managing Digital Capability plans and driving improved digital literacy across the Agency.

Responsibilities

As Digital Capability Lead, you will:

• Be responsible for the management and monitoring of the Agency's Digital Capability plans, working with colleagues in the Innovation team to further develop the vision and test new approaches.
• Maintain awareness of the latest developments in digital tools, with a particular focus on the MS O365 suite; ensuring the opportunities presented are communicated in a timely manner and through the appropriate channels.
• Engage with capability champions across the Agency to identify digital skills gaps and provide guidance on the offerings that may be appropriate, using knowledge of the broader government offering and those available within our current tools.
• Create and/or manage digital communities/network to support digital literacy and skills development for digital roles in the wider Agency
• Where appropriate, deliver “hands-on” learning to Agency users, via demos, drop-in sessions, presentations and other formats.

This is a new role in the Agency, within a brand new function. As such, the responsibilities within the role may evolve over time in conjunction to the teams own evolution. All responsibilities will be commensurate with the advertised role grade.