Band 4 Data Support/Admin Officer

Staffline has been appointed as HSCNI's number 1 recruitment provider for Admin and Clerical roles throughout the province.

Band 4 Data Support/Administration Officer required on a temporary basis based in Antrim

Role: Band 4 Data Support/Administration Officer

Rate of Pay: £12.86ph

Location: Antrim

Hours: 37.5

Duration: Temporary Ongoing

Main duties/Responsibilities:

• Have an understanding of the structures and operating processes within service areas in relation to DoLs
• Provide a full administrative service with clerical & secretarial support. Production of correspondence to various stakeholders and production of reports and presentations as required.
• Support the use of clinical and corporate systems as appropriate e.g. data input, word processing, spreadsheets, presentations etc. The ppost hlder will be capable of demonstrating a high level of data input accuracy, and will be fluent in the use of systems such as Microsoft Acess and Excel to include the use of pivot tables.
• Scheduling and servicing of meetings including arrangement of meetings to include the issuing of electronic invites, production of electronic agendas, and booking of venues as required. Timely circulation of agendas and minutes which will be of an acceptable quality. Co-ordination and communication with relevant stakeholders in regards to follow up on actions required from meetings to meet deadlines.
• Compile and maintain the MCA panelrota including responding to requests for changes of shifts and arrangement of cover for panel members unable to attend panel on allocated day.
• Proactively manage telephone calls/emails and queries, some of a sensitive nature from patients, carers, healthcare professionals, managers, hospital departments and external partners all of which require a high level of patient confidentiality and professionalism. Ensure effective messaging and bring forward systems are in place and that the necessary follow up action has been taken.
• Use own initiative to seek professional service as needed and autonomously act on that information. This will include the ability to negotiate with a wide range of departments.
• Monitor and manage information requests accordingly. This will involve inputting data to, and obtaining information from Computerised Patient Administration Systems following consideration of data protection policies.

• Maintain the current electronic filing system and document control procedures in line with Records Management requirements.
• Maintain a high level of confidentiality of information in line with current legislation and polices within the Department.
• Communicate effectively and provide a high standard of customer service on behalf of the Trust.
• Provide cover in the absence of other administration staff within the Division and undertake duties within the Division which may be assigned from time to time.
• Undertake training and development as identified through the performance review process in order to meet the demands of the post and to further personal development.
• Participate in team/departmental meetings and participate in creating an environment conductive to the acquisition of further knowledge and skill.
• Take responsibility for the planning and prioritisation of own workload using own initiative with a flexible working pattern, working independently and as a part of a team.
• Analyse and present data in line with the Division's reporting schedule, ensuring accuracy of data and hotspots highlighted to the MCA Leads in a timely manner and prior to relevant meetings / presentations.
• Consider the collection, analysis and presentation of data in light of any audit recommendations/feedback received to ensure it is accurately depicted and maintains robust governance arrangements in conjunction with the MCA Governance Lead.
• The post holder will be required to be competent in using a variety of internal and external IT systems to retrieve, process and present information.
• The post holder will delegate responsibility and authority to staff within their control, consistent with effective decision making, whilst retaining overall responsibility and accountability for results.
• The post holder will be responsible for the management and supervision of junior staff in accordance with Trust policies.

Essential Criteria:

• 5 GCSEs (Grade A-C) to include English Language and Maths plus relevant admin/clerical experience

OR

• GCSE (Grade A-C) English Language and Maths plus relevant admin/clerical experience

And

• In additional to (a) or (b) applicants must be proficient in use of the complete Microsoft Office including use of excel and power point.
• Equivalent qualifications considered.

To be shortlisted for this role all applicants MUST meet the essential criteria. If you are interested please upload your CV to the link provided, and Christine Thompson will be in contact to confirm if you have been shortlisted.

Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate.

MNASL

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