Bank Administrator

Are you a caring and motivated Administrator based in the B&NES area? 

We are looking for a Bank Ward Clerk/Administrator to join our busy community hospital inpatient units.  You will join a team who are focused on delivering impeccable administration duties to our staff and service users  to really make our service users and staff feel the difference. 

You will work flexibly to meet the needs of the service; prioritising their workload at all times, managing unpredictable situations using reason, intellect and professional questioning.

Although this role will be based primarily at St Martin’s Hospital there may on occasion be cross-working at Paulton Hospital.  Both locations have free onsite parking. 

If you would like to discuss the role further, please contact our Business Support Manager via email: Deborah.Nicholson@hcrgcaregroup.com or phone 01761 412315.
Package DescriptionAs a Bank Ward Clerk/Administrator, you’ll be part of our valued team in Bath and North East Somerset.

You will feel valued as a Bank Ward Clerk/Administrator within HCRG Care Group, receiving access to exclusive rewards and benefits including:

£10.93 an hour
Self-booking and access to all bank shifts! Staff are given access to all Bank shifts within their Business Unit and can self-book providing they meet the shift requirements.
Request a Duty – Staff can make shifts or Day Off requests prior to the creation of a roster up to six weeks in advance. This helps promote a better work life balance and allows for personal commitments to be met
HCRG Care Group is pleased to offer access to Wagestream - which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees - simply get paid as you go.
Working in an environment focused on the highest clinical and quality standards
 to work in different areas and various different services to gain new knowledge and experience
Access to our Strive for Better networks, a national support and professional network made up of NHS professionals like you, giving you the chance to constantly develop industry-leading care and quality
Access to our free well-being service available 24/7/365 online and by telephone including; counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters

Main ResponsibilitiesYour days will be busy and varied, and include providing a full confidential administration service to the wards, using your own initiative and occasionally without direct supervision.  You will contribute to a team environment, remain calm under pressure and be sympathetic with patients, relatives, Consultants and other healthcare staff to help ensure a proficient service for both patients and clinicians.

Please see the attached job description for a full list of job responsibilities
The Ideal CandidateThe essential qualities we are looking for in our applicants are:

Excellent interpersonal and communication skills, both verbal and written, with the ability to communicate with a range of people on a day to day basis.
Administrative experience in a busy, customer facing environment.
Flexible approach to work.
Excellent customer service skills.
Ability to work as part of a team.
Good organisational skills.
Confident using IT systems and be able to demonstrate working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel.

It would be desirable if you have Ward Clerk experience but full training will be provided.
About The CompanyWe change lives by transforming health and care.  

Established in 2006 by our Chief Executive Dr Vivienne McVey and like-minded colleagues, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. 

From around 500 locations across England, we support communities of many millions and directly help more than half a million people each year – guided by our simple values: we care, we think, we do. 

We’re committed to equal opportunities and welcome a broad diversity of talent to apply. We reserve the right to cease any advertising prior to the published closing date for a role that receives a high number of applications. 

As a Disability Confident Committed company, we work in partnership with the Department of Work and Pensions (DWP) to provide facilities, work environment adjustments and technical solutions to make our business an inclusive place for all. 

HCRG Care Group is committed to safeguarding and protecting the children, young people and vulnerable adults that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our services. 

HCRG Care Group, its subsidiary companies and the LLPs are part of the HCRG Care Group and provide publicly funded health and social care services. If you would like to know a little more about how we use your information, please see our website’s privacy policy.