Bank Receptionist

First impressions matter. As a Bank Receptionist you play a pivotal role in setting the tone for every interaction. You are the first face and first conversation visitors to Wellesley Hospital in Wellington will experience. Your warm and friendly personality will shine through as you greet and assist staff, visitors, and service users.

Become a valued member of our staff bank at Wellesley Hospital in the role of Bank Receptionist and enjoy the flexibility to choose shifts that align with your schedule.

What you will be doing

In this role at Wellesley Hospital a service men and women with mental health conditions in a modern and purpose-built hospital with low and medium secure environments each day brings different challenges and experiences. Working along side the reception team your key responsibilities will be welcoming all visitors in a friendly manner, co-ordinating the office diary for meetings and events and efficiently handling telephone calls, emails, and post.

Ensuring the safety and security of service users, staff and visitors is a top priority. You’ll oversee visitor sign ins, conduct security checks and manage the distribution of keys and security badges.

There’s also a huge range of courses on offer to help grow and develop your career. If you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals.

As a Receptionist you will be:

• Welcoming all visitors in a friendly manner and ensuring the sign the visitor book.
• Maintaining the upkeep of the reception area & meeting rooms are presentable.
• Managing the office diary for meetings, events, training days and therapy sessions.
• Ensuring confidentially and security to the service.
• Receiving and dealing with telephone calls, emails and post.
• Ad hoc administration tasks.
• Ensuring all appropriate leaflets and brochures are on display.
• Manage deliveries.

To be successful in this role, you will have:

• Previous experience
• Computer skills
• Communication and interpersonal skills
• Must be professional, confident and diplomatic
• GCSE English Language Grade C or above
• Be efficient and enthusiastic
• Awareness of understanding confidentiality and security
• Ability work alongside a team and independently
• Must be welcoming and self-motivated

Where you will be working:

Location: Westpark 26, Chelston, Wellington, Somerset, TA21 9FF

Join the multidisciplinary team at Wellesley Hospital providing care to men and women with mental health conditions in a modern and purpose-built hospital with low and medium secure environments.

The unit is one of NHS England’s pilot sites to test new approaches to delivering mental health care and works alongside local NHS trusts and private care providers in the South West.

Wellesley Hospital is conveniently located near Wellington, close to the M5 and commutable from Taunton, Exeter, Yeovil and surrounding areas.

What you will get:

• Hourly rate of £11.00 (including 12.07% holiday allowance uplift)
• Two-week paid induction
• Free meals and parking
• Mandatory training to ensure you are fully able to do your job at the best of your ability.
• Wellbeing support and activities to help you maintain a great work-life balance.
• Pension contribution to secure your future (Optional)

There is also the option to progress into a permanent role to unlock additional benefits, including career development pathways to grow your career.

About your next employer

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments. It is a requirement that all staff understand it is each person’s individual responsibility and are committed to promoting and safeguarding the welfare of service users. Candidates will be subject to an Enhanced DBS disclosure.