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About Butlin's
At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.
Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you.
There has never been a more exciting time to join Butlin’s!
Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you.
There has never been a more exciting time to join Butlin’s!
About the Role
We’re looking for a passionate Head of Department to join our leadership team at our Minehead resort!
Reporting to the General Manager, you will be responsible for our bar’s venues and licensing across the resort. Managing the day-to-day running of the department as regards team, rotas and general activities along with brand standards and health & safety policies.
On a day to day basis, you will lead the team to deliver a memorable experience to our guests, focusing on fantastic guest experience, high service standards and delivery of budget. This will involve both setting and rolling our strategy for the Bars department, as well as getting stuck in to support the teams operationally where needed.
Creating an environment that allows your team to perform at their best and deliver an amazing experience will be high on your priorities, as well as constantly being on the lookout for opportunities.
About You
We are looking for an experienced leader with strong operational experience across our bar’s venues.
You should have the ability to lead, motivate and engage your team, even at periods of high demand. You will also have the ability to manage multiple priorities and adapt quickly to changing requirements.
You should have the ability to lead, motivate and engage your team, even at periods of high demand. You will also have the ability to manage multiple priorities and adapt quickly to changing requirements.
With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.
An analytical mind with the ability to forecast and manage costs is extremely important for this role. You will always have the financials in mind but will balance this with keeping our guest experience at the heart of your decisions.
You will need to be able to set strategic direction for your team whilst also being happy to be involved in the day-to-day operations, working closely alongside your teams to manage any challenges that arise.
You should have excellent communication skills and be confident engaging with teams at all levels. You should also have a curious mindset and not be afraid to challenge the status quo.
Whilst your skills and experience are important to us, your approach, mindset, and attitude are of equal interest to us.
