Batch Job Administrator

ABOUT THE ROLE:

Are you passionate about digital media, entertainment, and software services?  Do you like big challenges and working within a highly motivated team environment?  Keen with respect to Observability and Reliability?  Candidates for the Batch Job Administrator role in our AIOps group will be responsible for the smooth operation, continuous service improvement and day to day running of the job scheduling toolset.  Other key responsibilities include:

• Administration of current BMC Control-M job scheduling toolset
• Job and agent management, configuration and reporting out on success/failure
• Job creation based upon business requests and requirements
• Creation of workflows to remove the need for manual scripting
• Utilization of Workflow Insights to ensure SLAs are met
• Identification of workflow orchestration opportunities
• Incident investigation and resolution - working with incident management, problem investigation and application support teams when required

REQUIREMENTS:

Technology Expertise and Ownership

• Extensive expertise and operational support experience with batch scheduling systems either in an on-prem or SAAS service
• Expertise with Agile DevOps methodologies, process & associated software (ServiceNow Agile, Jira)
• Expertise and troubleshooting skills for large-scale distributed computing systems and software
• Working knowledge of/with OS management and features (Windows, Linux distributions)
• Knowledge of public cloud service offerings (AWS, Azure, Google)
• Familiarity with network technology concepts (TCP/IP, UDP, IPV4, IPV6, DNS, SSL, Firewalls, F5 LTM)
• Familiarity with general cybersecurity best practices, close collaboration with Cyber Security team

Collaboration and Technical Communication Requirements

• Excellent written and verbal communication and presentation skills for both technical and non-technical audiences
• Ability to collaborate enthusiastically with DevOps teams, customers, and peers across our organization
• Ability to identify patterns and trends with monitoring and alerting
• Demonstrate a tolerance for stress and provide a supportive attitude for all colleagues