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Form of workThis fast-paced globally recognised healthcare logistics business is seeking an experienced Billings Supervisor to join its team on a permanent basis. The business offer hybrid working and strong career opportunities. This company is a leader in its field and the team is led by a great Manager. This high-volume role will provide you with variety and a fast-paced exciting environment.
About the role:
The Billings Supervisor has a team of 2 reporting into them, based out of the West End of London, you will report into the Transactional Services Manager.
Duties to include:
- Take overall responsibility for weekly patient billing, embassy billing and any other ad hoc billing as required by the Head of Customer Billing.
- Solely responsible for insurance billing, daily health-code billing and resolving rejections from insurance companies. This includes contacting practices and patients for missing billing information etc.
- Assist the Head of Customer Billing with managing the billing assistants and cashier.
- Assist the billing team with raising invoices and credit notes as required by the Sales and Marketing Team or Head of Customer Billing.
- Assist in allocation of payments and the reconciliation of customer accounts.
- Assist the wider credit control team when necessary
- Escalation of any issues on a timely basis to management.
- Establish a professional working relationship with the Credit Control Supervisors to identify where existing processes can be improved
Your qualifications and experience:
- Minimum 3 years experience in a Billing environment
- Supervisory experience
