Address
Form of work
SalaryBiotech/Pharmaceutical Account Manager
Contract Length: 9-12 months maternity cover
Working Pattern: Full Time, Mon-Fri
Are you a customer-focused professional with excellent communication skills? Do you have a passion for managing customer orders and analysing data? If so, we have an exciting opportunity for you!
We are seeking an enthusiastic and dedicated Account Manager to join our client's team. As an Account Manager, you will play a pivotal role in building and maintaining strong relationships with our client's customers.
Key Responsibilities:
- Manage and nurture relationships with key accounts, addressing any issues or concerns promptly and to their satisfaction.
- Collaborate with internal teams to meet and exceed customer expectations.
- Provide exceptional customer service, ensuring inquiries are handled efficiently and effectively.
- Monitor and analyse customer order data to identify trends and opportunities for improvements.
- Prepare regular reports and presentations to update clients on account status and performance.
Desired Skills and Experience:
- Strong face to face customer service skills with a genuine passion for meeting customer needs.
- Excellent verbal and written communication skills, with the ability to communicate effectively with stakeholders at all levels.
- Proven experience in managing customer orders and analysing data.
- Proficiency in Microsoft Office Suite and experience with CRM software.
- Ability to work independently with minimal supervision, as well as part of a collaborative team.
Why work with us:
- 20 days of annual leave and 8 days of bank holiday, rising to a total of 33 days pro-rata after 13 weeks.
- Perks at work - Discount vouchers portal and points to spend.
- Support programme with a 24/7 helpline and access to a range of resources.
- Eye care vouchers to support your wellbeing.
- Competitive pension scheme to plan for the future.
If you are looking for a challenging and rewarding role and want to join a dynamic team, then this opportunity is perfect for you! Apply today and take the next step in your career.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
