Bookings officer

Exciting opportunity for a Bookings Officer in the medical sector on a work from home basis however the role requires you to be in head office Betteshanger once a fortnight. This role is a temp to perm role.

You will be expected travel to Sites at Ashford, Canterbury, Margate on a small number of occasions. Training is usually undertaken at our clients Head Office site in Betteshanger.

You will be responsible for the seamless running of all appointments and bookings. As a Bookings Officer you will also be responsible for maintaining accurate records for service user's files and updating the booking systems. Having a sympathetic and professional approach is essential. Communicating with customers, staff, consultants and patients is a natural part of your day.

Duties

• To manage and book in all new appointments and ensure all data is entered onto the database accurately and in a timely manner
• Plan and manage all administration of outpatient clinics
• Follow up with new enquiries and book appointments
• Process referrals in a timely manner
• Ensure all testing and investigations are carried out prior to referral in accordance with contracts
• Liaise with consultants, service users and health care professionals regarding the number or inpatients/outpatients
• Attend in-house training and attend meetings when required
• Admin duties such as sending appointment letters, emails etc
• To process a high volume of telephone calls/emails and relay that information to the correct department

This role pays 11.70ph and is a 37.5hr week. This will be on a shift pattern 7:30 -3:30 of 8-4 and 9-5, Monday to Friday.

Benefits of joining our Temps team:
Weekly pay on a Friday - smooth payment process
Working with committed and highly experienced recruitment consultant
CVs in Word Format to (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all.