Company

Groupe KeringSee more

addressAddressLondon, England
CategoryBanking

Job description

Summary
Created by Frédéric Boucheron in 1858, Maison Boucheron has evolved through four generations of direct descendants. A visionary designer and the very first of the great contemporary jewelers to open a boutique on Place Vendôme, Boucheron still embodies absolute excellence in Jewelry, High Jewelry and Watchmaking today. The Boucheron style, free and daring, never ceases to invent the classics of tomorrow.
Job Description
Maintain consistently exceptional standards of excellence in delivering a customer service experience which meets our brand focus. In doing so, developing his/her client portfolio and achieve ambitious targets.
YOUR MISSIONS
Achieve one’s individual targets and help to achieve the targets of the boutique
  • Achieve individual targets set by the boutique Manager
  • Develop and retain Clientele / Prospects
  • Help team members to meet their own targets by assisting them in the sales process when it is required and provide excellence in doing administrative work
  • Contribute to achieve the overall targets of the boutique by meeting one's own targets and by being a team player
  • Recruit new Clients by attending internal and external events and share ideas for new events
  • Inform Management of new leads and deposits to be added to the central list
  • Demonstrate proactivity by networking to have new contacts
  • Be creative and suggest customer treatments in accordance with management
Applying Boucheron policies and procedures
  • Be an ambassador of Boucheron Retail Excellence
  • Follow Boucheron selling ceremony
  • Have complete and accurate knowledge of the Maison's history and creations
  • Respect values and ethical principles of Boucheron and Kering group
  • Know and apply CRM rules by using Boucheron tools
  • Comply with Boucheron safety regulations and security procedures
  • Respect and comply with Boucheron grooming guidelines
  • Learn, implement, and respect internal VM guidelines (visual merchandizing, flowers, music etc.)
Contribute to daily operation of the boutique and be a team player
  • Help to maintain and enhance the overall appearance of the boutique
  • Perform administrative duties when required
  • Participate actively in team meetings, group tasks, boutique events and other activities
  • Participate when required to noncommercial tasks: Stock / VM / AS / etc.
  • Contribute, share and conduct morning briefs when required
YOUR PROFILE
  • English Fluent mandatory + another language would be an asset
  • Previous experience in a similar role
  • Experience in a luxury service role with face-to-face customer contact
  • Ability to adapt to frequent change and a challenging environment
  • Facility to initiate contact and communication
  • Business Developer (Recruiting VIP Clients)
  • Well versed in Pack office
  • Knowledge of social networks
  • Excellent Communication and networking Skills
  • A strong team player
Start date : As soon as possible.
“Boucheron is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.”
Job Type
Regular
Start Date
2024-02-15
Schedule
Full time
Organization
Boucheron UK Ltd.
Refer code: 2967315. Groupe Kering - The previous day - 2024-03-11 09:20

Groupe Kering

London, England
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