Box Office Assistant

Mayflower Theatre is the largest independent theatre in the south of the UK and on our stage are a wide range of shows including large scale musicals, opera and dance. We are looking for experienced Sales Assistant to join our busy, friendly Sales team.

In particular, you will:

• You will be responsible for providing first class service to our customers both face to face and over the telephone.
• Ideally you will have excellent customer service skills.
• Hours of work will be varied including daytime, evenings and weekends so flexibility is essential.
• Excellent communication skills, attention to detail, ability to work under pressure and as part of a team are also required.
• Good computer skills and experience of data entry.

Our ideal applicant will:

• Do you have excellent written, verbal and communication skills?
• Have you worked in a customer facing role?
• Do you enjoy being part of a team?
• Would you describe yourself as self-starter and show initiative?
• Do you have good computer skills?
• Have you got experience of working in a busy call centre operation?

Candidates will be asked to complete an online aptitude test before being called for interview. If you have any concerns about this, please contact the HR department

Salary is £19,215 per annum plus benefits for a 30 hour week based on a two week rota. Evening and weekend working is required.

How to apply:

Full details including job descriptions can be found at https://www.mayflower.org.uk/about-us/careers/.

Mayflower defines diversity as valuing everyone as an individual – we value all our employees and customers. Harnessing these differences creates a productive environment in which everybody feels valued, where their talents are fully utilised and organisational and personal goals are met. We are committed to employment practices that promote diversity and inclusion.

If you have any questions please do not hesitate to contact the HR Team

We are committed to providing an accessible recruitment process for all candidates so please see our website for more details.

Job Types: Part-time, Permanent

Pay: £19,215.00 per year

Expected hours: 30 per week

Benefits:

• Company events
• Company pension
• Employee discount
• Free flu jabs
• Free parking
• Health & wellbeing programme
• Life insurance
• Sick pay

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Experience:

• Customer Service: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Reference ID: MTT_BO0524