Branch Manager

From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success.

People come to Howden for lots of different reasons, but they stay for the same one: our culture. That’s what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you’ll find like-minded people driving change at Howden.

This no limits approach means that we can rise to any challenge. Whatever the question, the concern, or the risk, we can et the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we’re using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.

With this in mind we are actively looking to hire entrepreneurial leaders who are equally ambitious. As a Branch Manager you will be responsible for your own profit & loss, with the freedom to seek out new business opportunities and the support to grow your branch. But it isn’t all just bringing in and retaining business, you will also be accountable for the first-rate service that we deliver to our existing clients, through coaching and developing a team, aiming to retain policies and drive loyalty. As such you will have excellent experience and understanding of Personal Lines insurance products and services.

About you:

• You will be a great communicator who will share knowledge, experience and best practices and be expert in engaging and developing a team of people.
• You understand the importance of working collaboratively to deliver results.
• You will lead with a people first mindset - our culture is important to us, and we believe in supporting and empowering our teams to deliver a world class service; to always exceed our client expectations.
• You will be commercially minded, with the ability to analyse data and make evidence-based decisions whilst maintaining attention to detail.
• Enthusiasm and resilience will be needed to care for our existing client base as well as finding new business opportunities. With the support of the wider business, you will be accountable for the decision making in your branch, acting quickly, making decisions based on what is right for our clients, teams, and the business.
• You will have the ambition to go beyond expectations for your branch, teams, and our clients.
• You will always exhibit the right behaviours whether everything is going well, or there are challenges.

Rewards:
We believe that great work and dedication should be rewarded, that’s why we offer a comprehensive benefits package that puts your health and wellbeing first. Below are just a few of those on offer:

• 22 days holiday, increasing to 27 days through service (plus bank holidays)
• Healthcare Cashplan, giving you access to a variety of medical support, funded by us
• Excellent training and development schemes with accelerated career progression
• Enhanced Family Policies including maternity & paternity
• Cycle to work loan scheme available to all employees
• Discounts on gym membership across the UK - national and local gyms included
• Discounted personal health policies as well as discounts on our range of insurance products including home, motor, commercial, travel, specialist vehicles, critical illness, private medical, income protection etc.
• Access to hundreds of high street retailer discounts via our reward and recognition platform
• Employee Assistance Programme (EAP) to support employees outside of work

Our Culture: People First

We’ve travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world’s biggest insurance market. We’re still locals, and we still deliver the right advice and the right insurance to our clients. But now, we’re local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven’t changed since day one, when we set out to create a company grounded in:

• An employee-ownership model
• Aligned external investors
• The trust and integrity born of friendship
• Expertise
• Independence

Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It’s created a culture of collaboration and innovation, where we’re driven to think bigger and empowered to challenge convention.

Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that’s better for everyone.

Diversity & Inclusion

At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

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