Broker/Account Executive

We are looking for an experienced Broker/Account Executive who will be responsible for supporting, placing, and servicing to meet client needs, maintain client loyalty at renewal and encourage business growth.

Key Responsibilities:

• All placing, contract and closing documentation satisfies the client requirements and complies with internal procedures.
• Manages client requirements in accordance with the terms of appointment, to maintain a strong client relationship, support renewal and encourage additional business.
• Plan and co-ordinate renewal strategies.
• Contributes to retention of clients through planned and coordinated account renewal.
• Identifies and develops opportunities for account development to meet client requirements.
• Ensure agreed payment terms and payment warranties and met through credit control.
• Educate clients and manage client expectations through market, insurance and sector briefings.
• Co-ordinate and manage client and placement records.
• Liaise with producing brokers & intermediaries [clients] to understand their clients demands and needs
• Communicate with underwriters and the placing brokers to deliver appropriate solutions and placement strategies resulting in successful retention of their business
• Monitor renewal retention and identify any concerns which may give rise to lost business
• Assist your team, as required, to ensure that they achieve high retention rates
• Provide guidance & subject matter expertise to clients
• Maintain and build relationships with key clients and identify new opportunities
• Maintain clear, accurate and comprehensive files
• Adhere to and promote compliance (FCA, TCF, GDPR) requirements

Qualifications & Experience:

• Proactive and possess a ‘can do attitude’
• Willingness to step in and cover for your colleagues during planned and unforeseen absenteeism
• Ability to understand and interpret customers’ needs and requirements
• Work effectively as part of a team
• Ability to work under pressure and to meet deadlines
• Good working knowledge of the Underwriters and London markets
• Good working knowledge of the UK regulatory requirements and relevant insurance and UK regulatory requirements

Person Specification:

• A levels with GCSE (or equivalent) passes in Maths and English
• ACII or equivalent professional qualification or working towards
• Previous broking experience and understanding and knowledge of general insurance and underlying legal principles.
• Knowledge of Business production orientation and divisional specialism
• Ability to build and maintain profitable long-term relationships with clients and colleagues
• Ability to handle multiple priorities in a fast paced environment
• Strong negotiation, influencing skills, analytical, verbal and written communication skills
• High level proficiency in MS Outlook (email) Word, Excel and PowerPoint
• Collaborative team working approach
• Ability to work to tight deadlines
• Accurate and attentive to detail
• Ability to work with employees at all organisational levels