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Form of work
SalaryBuilding Surveyor- Northeast London (Hackney, Islington, Tower Hamlets, Redbridge, Enfield)
Salary: £26 per hour
Full Time – Monday to Friday – 09:00am to 5:00pm.
Must have Social Housing Experience
Role Purpose:
- To provide excellent front line customer service by working in partnership with internal and external stakeholders to ensure our customers’ needs are met and the departmental/team objectives are achieved.
- This role will be within the wider Surveying Team and will ensure the operational delivery of the service including Specialist Works, Professional Services and other programmes / projects.
Key Responsibilities:
- To develop and maintain relationships with internal and external stakeholders to support our customers.
- To assess clients’ needs to ensure effective service delivery.
- To advise and support our customers in resolving their queries and issues, ensuring that their expectations are managed and proactive resolutions are identified.
- To update and maintain systems/ records to ensure that information/data is kept up to date and accurate and that KPI’s are met.
- Provide regular and professional communication and liaison with customers and key stakeholders in relation to works instructed and managed by the service.
- To take full responsibility and manage all assigned cases from start-to-finish in a professional and efficient manner whilst ensuring that appropriate stakeholders and appropriate databases are updated regularly.
- Ensure budget responsibilities are met, feeding into forecasting and efficiency plans as required.
- Manage a range of contractors, ensuring they deliver in accordance with their contract and KPI’s.
We offer:
- 24 hour one on one specialist consultant based within your geographical area
- 4Recruitment Services Employee Benefits Programme
- Our own dedicated payroll support ensuring you get the full benefits of your payment
Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.
To discuss this vacancy or other vacancies in your area please contact Casey Adams on or via email
