Why our client?
Our client is seeking a motivated and detail-oriented individual to join their team as a Business Administrator Apprentice with a focus on customer care. This entry-level position offers an exciting opportunity to gain practical experience in Business Administration while developing essential customer service skills. You will support various administrative functions and assist with providing exceptional customer care to their clients.
Responsibilities:
- General administrative tasks, including data entry, filing, scanning and document management
- Respond to customer inquiries and requests via phone, email, or in person
- Maintain customer records and update databases
- Coordinate scheduling and appointments for clients and team members
- Assist with billing and invoicing processes, including generating invoices, processing payments, and resolving billing discrepancies
- Assist with inventory management, including monitoring stock levels, placing orders, and reconciling inventory discrepancies
What do they need from you?
- Good organisational skills and attention to detail with the ability to prioritise tasks efficiently
- Excellent communication skills both verbal and written with a friendly professional manor
Salary:
£16,000 per annum
Working hours:
Monday to Friday, 9am - 5pm
Benefits:
- Hands-on training and mentorship from experienced professionals in Business Administration and customer care
- Opportunities for career growth and advancement within the organisation
- Competitive salary and benefits package
- Exposure to various aspects of business operations and customer service practices
- Fun and supportive work environment with opportunities for personal and professional development
Future prospects:
You will have the chance to continue to develop through the company and progress within your role.
Important information:
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.
Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.
On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.
If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!