Business Analyst

Our client are a leading utilities and infrastructure business who are going through a periods of investment and growth.

They are looking for a BA to add to their team

Job Purpose:

• As a Business Analyst you will work as part of the IT team and take the lead on driving the various systems and products that are supported by IT forwards to enable the business to get the most from these systems. You will be responsible for identifying and delivering improvements to systems to refine our clients operations and to meet business requirements.

Principal Accountabilities:

• Working in close collaboration with the business to drive positive change in systems development and usage
• Working across all business units and departments to understand their challenges
• Create, develop and deliver multiple product roadmaps for core applications by understanding and documenting business requirements
• Working closely with internal teams within IT including service desk, infrastructure and security, onshore and offshore software engineers
• Working closely with external third parties to deliver timely improvements for business requirements
• Proactively putting ideas forward to showcase how new ways of working and new features can aid the business and drive efficiencies
• Constructively challenge requirements to ensure the requested features are in line with the product strategy
• Working with the product backlog including working within our existing agile project management guidelines
• Occasionally visiting offices throughout the UK to deliver workshops and training to users
• Closely understanding users needs of the products and systems they use daily to help make more informed decisions about direction of travel
• Working with both internal and external key stakeholders to ensure everyone's needs are taken into account and balancing any conflicts that may arise
• Documenting business processes to deeply understand requirements
• Translating complex business requirements into Epics, Features, User Stories and Bugs to enable seamless communication between the technical teams
• Build strong working relationships throughout the group to influence change

The Person

Optional Qualifications & Professional Membership(s):

• Bachelor's degree in Computer Science, Information Systems, or other relevant field or equivalent.

Knowledge & Experience:

• Demonstrable experience as a Business Analyst or a similar role
• Solid knowledge of product management with deep experience throughout UX, Tech and Business domain
• Experience working in a fast paced agile environment
• Experience of agile project management principles and tooling
• Awareness of the Software Development Life Cycle and modern DevOps principles
• Experience explaining technical concepts to non-technical audiences at all levels throughout the organisation
• Strong problem-solving capabilities and meticulous attention to detail.
• Awareness of conceptual data modelling to aid in discussions with both technical and non-technical users around where data should be mastered.
• Awareness of integration methods and techniques such as APIs

Skills & Personal Qualities:

• Must be a self-starter and able to work under own initiative
• Must be a highly proactive person
• Must be an over communicator to ensure everyone is kept in the loop on progress