Business Analyst

The Opportunity

Are you a logical thinker? Like to get stuck into the detail? Love working with others to solve a problem?

If so, we have the perfect opportunity for you! The Parliamentary Digital Service is looking to recruit a Business Analyst to work within a large digital investment portfolio. Specifically we are seeking a person to work with our telephony team, delivering new and innovative digital voice services to Parliament.

In this role , you will join our community to provide cross functional business analysis services for identifying, implementing, and embedding new ways of working and processes to ensure continuous improvement for our business areas. You will use your business analysis skills:

• to understand business problems, improve processes and identify viable technical solutions to drive successful change
• ensuring that solutions meet the needs and standards for business areas across both Houses of Parliament
• bring innovation, creativity and problem solving to all aspects of their work
• undertake cross functional business analysis to elicit business requirements and end-user needs within areas of service transformation

What You Need

To be successful in this role you will have:

• experience of applying business analysis skills in agile and waterfall delivery environments
• experience of applying business analysis to investigate, articulate and improve business solutions
• ability to capture and refine processes and data, applying creative thinking to redesign a process to be more efficient and effective, presenting proposals in a concise manner
• excellent oral communication skills along with good planning and organisational skills
• the ability to pass security clearance, backed by the right to work in the UK

About The Team

The Digital Service is a cross Parliamentary organisation that supports and maintains the digital and data infrastructure so that democracy can take place. It has a diverse and exciting range of services and has an ambitious portfolio of digital projects to support them. It has a thriving Business Analyst community of practice to support, develop and enable professionals across the organisation.

About Us

UK Parliament is steeped in history and tradition. It is an important part of UK life and we need to ensure as many people as possible can engage with its work. This is why we are at the start of a huge transformation programme powered by technology. The Parliamentary Digital Service (PDS) works with the House of Commons and the House of Lords with all their IT and digital needs. We are here to realise the digital ambitions of a modern Parliament and welcome you to join us in building a digital democracy.

Our Package

Please refer to our Candidate Information Pack for a full list of our benefits which include:

• up to 35 days annual leave in addition to bank holidays
• generous maternity pay policy up to 6 months full pay
• great pension scheme options (contributory and non-contributory)
• on-site subsidised gym, nursery, catering, post office, travel office and GP
• flexible options including hybrid working and family friendly policies

How To Apply

Please make sure you're clear on the requirements of the role. These can be found in the Job Description and Candidate Information Pack. You will need to upload a CV and show how you meet criterions 1+2, and 3+4. Our application process is anonymous, so please remove any personal information from your CV.

Apply By:

Interviews: 1st/2nd February 2024

Format: Panel Interview (Remote)

Our Culture

For our people, we provide an amazing opportunity to bring their talents to an institution that sits right at the heart of society in the UK. We are helping to change UK Parliament and strengthen democracy. What matters here is your potential for growth and your commitment to playing your part in our ongoing success.

We are passionate about providing an environment which promotes inclusion, diversity and equality. Regardless of your age, gender, ethnicity, beliefs or any of the other things that make you, you. We welcome applications from people who feel under-represented in the workforce. This includes those who may feel disadvantaged because of their socioeconomic circumstances.

Our mission is to support a thriving parliamentary democracy - this means being ready to carry out our essential functions to support colleagues deliver excellent services on the Parliamentary Estate and remotely. The balance of location varies according to the requirements of each job role, including some roles which can only be carried out from the Parliamentary Estate. The usual working arrangements for teams in the Digital Service are set out in team hybrid working plans and are by agreement with the managers and leaders of those teams. All teams are required to attend the estate for part of the time to meet business requirements and for team communication, learning and training. Please refer to the hybrid working plan contained in the candidate pack for more information