Business Analyst

What you will be doing:
• Analyse business requirements elicited from stakeholders at a detailed technical level to understand fully how software solutions enhance business activities; Handling edge cases and exception scenarios • Develop solutions based on the IT Roadmap & Company Vision, adhering to approved solution architectures; Challenging the stakeholder business cases & user journey assumptions • Organise workshops with developers and stakeholders, ensuring all participants have a common understanding of definitions, processes, behaviours & goals; Documenting clear actions and outcomes • Working with a Software & Reporting Development Team in an agile working environment; Taking part in all scrum ceremonies • Accurately translate business requirements into unambiguous acceptance criteria that developers and testers can deliver against; Ensuring all software paths, data combinations & exceptions are documented • Using the refinement process to agree and understand the implementation of solutions; Being cognisant of how the implementation may impact on other systems & stakeholders • Manage the product backlog, ensuring the scrum team have 2-3 sprints worth of refined work at all times; Regularly meeting with stakeholders to re-prioritise work and managing their expectations • Capture all Epics & Features in MS Azure DevOps; Document incremental changes as User Stories, such that the business receives tangible benefits iteratively • Working with solution architects, design and capture Data Models & Data Processing Journeys; Taking ownership of solutions and justifying their design, complexity & cost • Communicate complex systems in an accessible format, ensuring all stakeholders and scrum teams have a common understanding of business logic & data processing • Organise demos & presentations, and author & distribute release notes; Maintain documentation, so that it always reflects the latest changes • Identify risks and existing legacy data issues; Develop solutions & implementations that strike the right balance between problem mitigation, scenario coverage and costs
Who we're looking for:
• You are well organised, have O365/Microsoft-365 experience, and have worked closely with software development teams • An enthusiastic individual who would be comfortable to work with all different business departments and colleagues from various backgrounds & seniority; Someone who can confidently ask questions, challenge processes, and understand the business • A professional who will be quick to identify opportunities for improvement in any business process; Someone who will promote solutions to improve the customer experience, products, controls and efficiencies • An analytical thinker and methodical researcher who would enjoy giving simple solutions to complex problems and be quick to identify patterns in datasets • This is not a basic requirement gathering Business Analyst role! You will have critical thinking analysis skills and an understanding of computational concepts (e.g. logic patterns, data dependencies)

ARAG is a growing company, so we’re always looking for talented and enthusiastic people who want to be part of something great.

As well as competitive pay and benefits, our people enjoy working in a modern, friendly and collaborative environment, focused on our founding principle that access to justice should be affordable to everyone in our society.
ARAG ranks as one the best companies to work for in the insurance industry and one of the best in the South West, in the Best Companies Survey. For us a career at ARAG means a little more than just a great job.

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