Business Analyst, Product

Mercer Marsh Benefits Analytics team seek an experienced, inquisitive, business facing Business Analyst.

Based in our London office, you will join at the start of a high profile, new multi-year global project.

Working closely with our Senior Project Manager, key MMB stakeholders, Developers and UX teams, you will be expected to assist the team with requirements, workshops and more, together that will enable the development of products at a global, regional, and country perspective, contributing to the timely delivery of our key Plan Design product.

We will look for your feedback & ideas for both existing and new solutions, collaboratively working with our Commercial, Product and Technology teams.

You will bring an understanding of what it takes for a product to get to market, what our teams need to deliver plus the ability to communicate, document and present to high profile project sponsors.

We believe this would be a great challenge for a talented BA with experience of working on large scale projects.

What can you expect:

• To work on a high-profile, new market leading analytics solution.
• To challenge and develop your skills with a great company.
• To join a successful, innovative, and fast-growing team working on new solutions and technology.

What you need to have:

• Significant experience as a BA working on high-profile and/or large-scale products.

• Ability to develop relationships with key stakeholders, peers, and senior leadership.
• Ability to clearly communicate compelling messages to management and the MMB Analytics team, presenting complex information in a format appropriate to the audience.
• An intuitive, proactive work approach, to comfortably scope, drive and deliver on initiatives.
• An awareness of SaaS products and a strategic mind-set

What makes you stand out:

• Awareness of the value and impact analytics can provide within a business and the wider market.
• Proven experience in using Agile methodology and how to practically use its principles to facilitate sprint planning and backlog refinement.
• Knowledge of market research, analytics, and relevant technologies

We will rely on you to:

• Document and evaluate business processes, identifying areas for improvement and implementing solutions alongside the Analytics team.
• Work alongside a Product Owner, and technical leads, to create and monitor business requirements.
• Conduct meetings, workshops and presentations with the Analytics team and the wider business to share ideas and enable future development.
• Perform requirements analysis and produce thorough documentation.
• Gather critical information from meetings with stakeholders and technical resources to produce useful feedback and help groom the product backlog.
• Work closely with clients, technical resources, consultants and senior leaders.
• Ensure solutions meet business needs and requirements, using acceptance criteria or other known practices.
• Report on common sources of technical issues or questions, making recommendations to the associated team(s).
• Assist with project management for selected projects and product deliveries.
• Convert roadmap features into smaller user stories, assigning sprints where necessary.

#LI-PK1

#LI-ANALYTICS

#LI-BUSINESSANALYSIS

#LI-BUSINESSANALYST

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at TAUK@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one “anchor day” per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.