Contract type: Permanent
Full time: Full Time 35 hours per week
Salary: £65,663 per annum (£72,575 is achieved after 12 months successful performance in the role)
Working Pattern: Monday – Friday
Location: Hybrid / Liverpool
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
The difference you’ll make as a Business Architect.
This is an exciting, highly visible and strategic role to lead ideation and strategic alignment within a business area that forms part of strategic transformation portfolio, with a remit to help us strategise, problem solve, innovate and co-design solutions with users, for users.
Reporting to the Head of Business Design, as part of the Business Transformation department within the CIO directorate, the role holder will play an integral role in supporting the delivery of an expansive user-centric portfolio of initiatives, which covers every aspect of our service offer. Our transformation agenda covers broad and complex system integration projects, as well as initiatives that help to modernise TRG and deliver value to our customers and colleagues. Part of the Business Design teams role will be to help strike the balance between people, process and technology change, with value driven outputs at the centre of our work.
An integral part of the role of Business Design is to assess existing (customer and colleague) experiences, determine opportunities to address issues within them, and co-design and validate requirements and solutions with users. For this reason, there is an important expectation that our Head of Business Design will be a strong and influential communicator, be a passionate customer advocate, have exemplary problem-solving skills and have an ability to humanise our change in a way that all can understand and embrace it.
The role will have up to 4 direct reports, and form part of an overall team consisting of 21 specialist design colleagues.
About you
You will have extensive Project Management experience and operating and leading CX/UX/TX methodologies and experience in IT and Enterprise Architecture. You will have experience in delivering change and have a proven track record of delivering change across multiple sites.
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.?
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us
Working with us, you’ll enjoy:
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Applications may close before the deadline, so please apply early to avoid disappointment.
Role requires you to: