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Form of workOTE - £35-42K
Our client provides managed serviced offices, virtual offices, hot desking facility, meeting rooms, and co-working space to clients on a contract basis. The offices are prestigious and sought after.
We are looking for an experienced Centre Manager who will focus on driving centre sales within a brand new office facility which involves networking in the local community and managing its occupancy. Their ethos is to provide a high-quality service and working environment for virtual office and conference clients and have a fantastic reputation with their customers and visitors to their centres.
Business Centre Manager Role
The Business Centre Manager needs to be proactive and knowledgeable about running a serviced office building with the drive to deliver exceptional service to all clients whilst continually driving standards forward. The role is extremely customer focussed and will involve building new clients and building your networks.
Job Description
- Responsible for promotion of the site to attract new clients into office space and facility
- Conducting viewings with prospective tenants regarding the rental of office and meeting space, virtual offices and co-working agreements
- Promotion of the office space and services via business development and sales activities to increase the customer base and revenue
- Promptly action and drive forward leads, enquiries and renewals
- Responsible for the day-to-day operation of the centre including facilities and maintenance
- Engage with local businesses, networks and attend events as well as deliver local marketing activities
- Delivering exceptional service to clients and staff alike
- Regularly walk round sites to confirm that standards of appearance are being maintained
- Ensure that all Health & Safety procedures are adhered to
- Manage weekly fire alarm tests, evacuations, identification of and health & safety hazards of slips, trips and falls etc.
- Oversee staff induction, training and continuous professional development
- Maintain accurate data and office procedures
- Manage financial aspects of accounts, billings and payments
- Responsible for management of staff costs and centre costs
- Responsible for the marketing of the property including social media posts and activity
- Ensure that company procedures are adhered to
Skills and Experience
- Proven experience of managing a serviced office building and facilities management
- Proactive sales and networking experience
- Exceptional customer service and client focus
- Superb organisational skills and the ability to meet deadlines
- Excellent time management and prioritisation skills
- Good working knowledge of Microsoft Office Systems & IT skills
The salary is a highly competitive basic with strong realistic target earnings and bonus / commission / reward structure.
This is a truly great company to work for, one that lives by its standards, who breeds collaborative workspaces, within a driven team environment. Please apply today for immediate consideration.
