Field Technician

Vacancy No: 10632

Field Technician - 12 months Fixed Term Contract. Own transport essential.

Based in Liverpool + travel to customer sites

Salary to £23k + benefits

Key Responsibilities:

Stock Management

• You will manage your own car stock.
• You will require your own vehicle and a full, clean UK driving licence to complete installations and deliveries.
• Mileage will be claimed at prevailing HMRC tax free rates (currently 45p per mile for the first 10,000miles, 25p per mile thereafter in each tax year).

Installation of Technology

• You will be trained to install the appropriate Android and iOS-based technology in patient’s properties and deliver the appropriate training to the patient in their home or care home.
• You will also be required to deliver stock and training to clinicians.
• The role will be based in the Cheshire & Merseyside region, activities will be predominantly in Cheshire, base operations site located in Liverpool.

Typical service visit tasks are:

• Setting up equipment in patients’ home/care home
• Delivery of equipment to hospital virtual ward teams
• Training the use of equipment and relevant peripherals to patients and clinicians (BP monitor, SPO2 Oximeter, Scales, Thermometer etc)
• Tracking location and status of stock through relevant IT systems
• Basic service calls for routine issues
• Maintenance of Software and Hardware supporting upgrades and ongoing development.

Product Development

• As a technology company, the client is constantly developing new and existing products for both Hardware and Software.
• You will be expected to report patient, clinician and employee feedback ongoing to support such developments.

Overview

• You will be the face-to-face contact of the company with patients / users and so should have the necessary skills to maintain a warm friendly atmosphere.
• You will be expected to work with a "get the job done" attitude to meet the demands of contractual SLA’s.
• Patient availability may result in different combinations of hours typically between 8am and 8pm.
• You will be required to undergo a full disclosure and barring service (DBS) check before commencement of employment.

ATA Recruitment Solutions is working in the capacity of an Employment Agency for this position.