Do you want to work for an employer who are on a mission to make a positive impact on people & communities? Are you a true Business Change/Business Improvement professional with strong experience in Service Design?
If so, Moxie People is proud to be supporting a leading Housing Association in the Southwest, as they look to hire a Business Change & Development Lead. This is a great opportunity to join a team of dedicated and passionate professionals, on a 12 month FTC (initially), and take the lead in a transformation project through the modernisation programme & delivery of associated projects.
Role: Business Change & Development Lead
Salary: just over 47,000 per annum + benefits
Location: Hybrid & flexible working - must be able to reach offices within the Southwest region when necessary
12 month FTC (initially)
As Business Change & Development Lead, you will be responsible for assessing and enhancing business operations to enhance efficiency, quality, and performance. Working closely with different departments, implementing best practices, and cultivating a culture of continuous improvement to attain operational excellence.
Key Responsibilities include:
- Operational and Process Analysis and Assessment
- Analysing data and performance metrics to develop a complete understanding of organisations delivery models
- Lead the design and development of high-level Target Operating Models and service re-design, service blueprints and identify operational design principals.
- Process optimisation - Utilise Lean, Six Sigma, or other relevant methodologies to streamline processes and eliminate inefficiencies
- Work with wider transformation and change teams to develop blueprints into technical requirements
What you'll need:
- Proven experience of working within a similar role - with the ability to demonstrate experience of process improvement and business analysis
- Strong understanding of improvement methodologies such as Lean, Six Sigma, Agile
- Experience of working within multiple sectors (social housing sector preferential, but not essential)
- Excellent stakeholder management skills
- Ability to communicate effectively
- Full UK driving license and access to own vehicle
If you would like to find out more about this Business Change & Development Lead opportunity or others Moxie People are currently working on, please contact Lucy today for an informal chat and apply today!