Business Change Manager – Philanthropy And Engagement Crm Implementation

LSE is committed to building a diverse, equitable and truly inclusive university

Business Improvement Unit

Business Change Manager   – Philanthropy and Engagement CRM Implementation

This is a fixed term appointment for 24 months

Salary from £50,606 to £58,505 pa inclusive with potential to progress to £65,157 pa inclusive of London allowance

The London School of Economics and Political Science (LSE) is a global community of people and ideas in the heart of central London. We’re a specialist social sciences university, ranked third in the world in the QS subject rankings 2022 and as the top university in London in the Complete University Guide 2023.

The Business Improvement Unit delivers a portfolio of Business Change projects and programmes across the School. LSE has recently embarked on a project to determine our data requirements for external engagement and implement a corresponding CRM for our Philanthropy & Global Engagement division (PAGE).

PAGE serves, engages, and works in partnership with alumni and friends, staff and students, volunteers, donors, global partners, organisations, and the wider community to further strategic aims of LSE. This project will determine data requirements to enable improved external engagement at an LSE-level, then design and implement an appropriate CRM solution for PAGE.

You will be a key member of the Business Improvement Unit   working with colleagues across the School.

You will:

• Understand of the key elements of Business Change and have demonstrable experience of supporting people through change within a change process or project.
• Have experience of working within multi-functional teams across organisational boundaries, including leading staff through a process of change.
• Have highly developed communication skills, written and verbal, across a range of media and methods and adept at tailoring communication style and content to the needs of diverse audiences.
• Facilitate and support decision-making in order to ensure optimal change outcomes in line with the project/programme scope and aims.

We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.

For further information about the post, please see the how to apply document, job description and the person specification.

To apply for this post, please go to www.jobs.lse.ac.uk. If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email C.A.Edwardes@lse.ac.uk.

The closing date for receipt of applications is Monday 12 February 2024 (23.59 UK time).

Regrettably, we are unable to accept any late applications.