Business Development Executive

As a Business Development Executive, you will play a crucial role in driving business growth for our client by actively promoting their range of logistics, transport and shipping services to potential their clients.

You will be responsible for sourcing new sales opportunities through inbound lead follow-up and outbound calling and emails, collaborating with other departments to meet and exceed revenue targets.
Key Information:

• £26,000 to £28,000 PA / plus commission and/or bonus package
• OTE £32,000 – 34,000 PA Commission and/or bonus is uncapped
• Comprehensive training and professional development opportunities
• Exciting career growth opportunities within an expanding company
• 22 days holiday, plus bank holidays

Benefits:

• Company events
• Company pension
• Employee discount
• Free fitness classes
• Free parking
• Gym membership
• Health & wellbeing programme
• Life insurance
• On-site gym
• On-site parking
• Store discount
• Transport links

General Responsibilities:
• Attracting new opportunities and new clients
• Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Routing qualified opportunities to the appropriate department for further development and closure
• Make and book customer visits
• Following up on leads generated from social media posts
• Researching accounts, identifying key players and generating interest
• Listening to and understanding customer requirements
• Representing the company in a professional, helpful and proactive manner to all potential, new and current customers
• Actively promote their full range of logistics, transport and shipping services to prospective clients through phone calls and emails
• Identify target customers and contact and generate leads through market research, LinkedIn, networking, and targeted outreach
• Collation of weekly sales report
• Develop a deep understanding of the businesses services and solutions to effectively communicate their value to clients
• Provide exceptional customer service by addressing client inquiries, resolving issues, and ensuring a positive experience throughout the sales process

Continuation Of Responsibilities –
• Accurately maintain client records, sales reports, and relevant documentation in the company’s CRM system
• Ensure all sales admin functions are delivered to the highest quality and in the most efficient manner in line with customer expectations and contractual obligations
• Work closely with internal teams to ensure operational collaboration is maintained across all areas
• Involvement in projects as required for continual improvement to help the business achieve company standards and where possible exceed them to provide first-class services to clients creating a Centre of Excellence
• Overall objectives will be further developed in line with the company’s strategic objectives

Experience Skills:
• Proven internal sales experience
• Strong phone presence and ability to make cold calls to generate new potential customers
• Good written and communication skills
• Strong listening skills
• Proven experience in sales, preferably in the logistics industry
• Excellent skills in MS Word, Excel, PowerPoint, Outlook
• High levels of attention to detail

Aptitudes and abilities:
• High degree of verbal and numerical ability
• Self-motivated with a strong drive to achieve targets
• Exceptional interpersonal and communication skills, to enable professional interaction with a wide range of contacts, both internal and external to the business
• Ability to organise and plan own work
• Excellent attention to detail, with the ability to maintain a high level of accuracy
• A flexible, proactive approach to work including the ability to prioritise and re-prioritise
• Ability to deal with sensitive information with discretion and to maintain confidentiality
• Excellent organisational skills
• The ability to think logically and follow things through to completion
• Ability to work flexibly and to make decisions quickly
• A commitment to self-development and self-improvement

Demonstrates knowledge of:
• Internal sales processes
• Sourcing new sales opportunities through inbound lead follow up and outbound cold calls and emails.
• Researching accounts, identifying key players and generating interest.
Key Performance Indicators include, but not limited to:
• Number of qualified leads generated
• Sales appointments generated
• Quotations issued by the LTS team
• New accounts closed & fulfilled by the LTS team
• Conversion rates
Experience of:
• Proven sales experience
• Experience in logistics and transport preferred, but not essential
• Cold and warm lead generation
• Managing and updating CRM software
• Researching and identifying potential client