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Form of workFully remote.
Recruiting for Spring 2024, we are delighted to be expanding our teams during an exciting time of growth. Here at Yopa, our customers get a bespoke, high-end service, with the added benefit of easy to use and market-leading technology that helps them see every step of their sale as it happens. Our service also includes professional and dedicated local estate agents.
As a goal-orientated member of the Outbound team, you'll be responsible for proactively contacting customers who wish to sell their home with Yopa; guiding customers through the sales process with Yopa and arranging free valuation appointments through the YopaHub Platform and provide advice on a range of additional services, Including Mortgage Advice and Legal Support. This is a fast paced and lucrative role with completely uncapped commissions available and will provide you with all the necessary tools required to succeed in this role, with full training provided, guaranteed commission during your first 2 months and further progression opportunities available.
Skills and Experience Required
- Experience of upselling and cross-selling desirable but not essential
- Remote working experience is desirable but not essential
- Ability to probe effectively when establishing a customer's needs
- A self starter and active listener with the ability to objection handle
- Work effectively and collaboratively with a remote based team
- Target driven and strong organizational skills; manage multiple tasks while maintaining accurate attention to detail
- Proficient in Microsoft Word, Excel and Outlook
- An understanding of the Estate Agency industry desirable but not essential
- Experience with SalesForce CRM systems desirable
- flexible attitude to working hours
What`s on offer
- Basic Salary £22k with uncapped commissions paid monthly, average OTE's £30-40k
- Guaranteed Commission payment during your first 2 months in the role
- Fun, diverse and Inclusive company culture, forward thinking in our approach to employee engagement and customer service and utilising the latest tech
- Access to Group Discounts for hundreds of retailers across categories such as getaways, groceries, fashion, electronics, food & drink, entertainment and health and wellbeing
- 22 days holiday allowance and enrolment Into an Aviva Workplace Pension Scheme (Option to opt out)
- Refer a friend bonus scheme
- Discounts for you, your friends and family if your home is sold by Yopa and additional discounts for mortgage services.
- Full training is provided by our award-winning L&D team through induction followed by support in a grad bay environment to ensure you’re fully up to speed before taking your first call in your new team.
- Ongoing support through training, coaching and 121’s and you’ll have access to our amazing learning platform Thrive to take control of your personal and professional development.
- Career progression into other areas of the business is available upon successful completion of probationary period - an excellent opportunity for anyone looking to kick start their career in Estate Agency!
- Fully remote - Opening hours are Monday to Friday 9am to 5:30pm
Good luck!
