Business Development Executive

The Hotel

At the Fellows House, we want to offer everyone who walks through our doors an amazing experience. We offer a very personal blend of empowerment, enlightenment, and engagement and seek the remarkable in the everyday and everything that goes into this most unique Hotel.

Most of all we seek exceptional people who embody our person-centred, dedicated and refined values. The brightest and best Cambridge has to offer.

Your purpose

In your role as the Business Development Executive you are the face of The Fellows House to our community and to our guests. You use your local knowledge to create and execute interesting and intriguing events in line with our hotel’s values. You take initiative and aren’t afraid to take the first steps in achieving goals and leading the way for others to join you. You ensure that all external communications are consistent and align with brand guidelines. Use your knowledge of Cambridge, the university, and its colleges to design and implement a successful marketing and events programme for The Fellows House. Drive community and guest engagement with the property, rooms and F&B through leading internal and external events, in conjunction with wider marketing campaigns and social media interactions. Sharing Cambridge knowledge for other guest-facing initiatives.

Key responsibilities

• Organising & hosting events within The Fellows House.
• Leading the external Business Development with stakeholders working alongside the Director of Sales.
• Research opportunities for events hosted within The Fellows House.
• Complete regular market research and provide the results to the Director of Sales and stakeholders to guide our services.
• To use quantitative and qualitative market research to drive continuous improvements to our product/services.
• Produce detailed proposals for events including timelines, suppliers, legal obligations, staffing and budgets.
• Maintain an updated calendar of internal events over a 6-12 month period, and contribute to the Cambridge Calendar of Events.
• Work in tandem with PR & Social Media agency.
• Co-ordinate suppliers, handle client queries and troubleshoot on the day of the event to ensure that all runs smoothly and to budget.
• Oversee events accordingly.
• Be a driving force in the local community to maintain relationships with stakeholders.
• identifying the marketing requirements and creating innovative methods to deliver against the findings.
• Produce post-event evaluation reports.
• Monitor the progress of out marketing campaigns.
• Attend city wide networking and external events.
• Working closely with the Marketing, Sales, F&B, and Customer Experience teams to plan and execute events as part of integrated, multi-channel marketing campaigns.
• Contribute content to be distributed through our social media channels in line with hotel and Curio Collection brand guidelines as well as ensuring content is updated regularly and remains current and engaging with relevant audiences.
• Creatively create newsletters, blogs, case studies, flyers and adverts while maintaining the company brand standards and values.
• Maintain and develop relations working alongside the sales and F&B teams.
• Support Director of Sales & Director of Sales & F&B team with the creating of marketing plans/campaign with SMART objectives.

Core requirements:

• UK citizen or valid work permit
• Able to act as an ambassador for the company, protecting and promoting its good name and reputation at all times.
• Ability to use all Microsoft Office applications to an excellent standard with advanced Excel skills.
• Excellent interpersonal skills – friendly, approachable, and professional
• Ability to work well with and coach non-finance professionals.
• Confident communicator with the ability to relate to team members at all levels
• Excellent planning, time management and organisational skills
• Excellent written skills with attention to detail
• Ability to produce reports and present statistical information

Person-centred:

• Ability to communicate positively and effectively
• Customer and market-focused
• Anticipate customer needs and resolve problems promptly
• Ability to build rapport
• Flexible and adaptable
• Ability to work as part of a diverse team with colleagues from different viewpoints, cultures and countries.

Devoted:

• Enthusiastic and positive attitude
• Drive for results working in a target-led environment
• Attention to detail
• Ability to plan, prioritise and to organise self
• Desire and ability to improve knowledge and abilities through on-going training

Cultured:

• Courteous
• Open to new ideas
• Cultural awareness
• Able to multi-task and successfully deploy time management skills
• Ability to work without supervision

Benefits of working at The Fellows House:

• Comprehensive salary package
• Access to GO Hilton Travel Programme – stay in Hilton Hotels around the world for as little as 35$.
• 50% F&B Discount when staying in Hilton Hotels through the Go Hilton Travel Programme
• Team Member meals and hot drinks on shift
• Career Development
• Extensive learning & development opportunities

In exchange for your efforts and dedication we offer a fantastic place to work, an opportunity to shape the culture of our impressive hotel and a comprehensive benefits package. If you wish to be considered for this superb opportunity click ’apply’.