Business Development Manager

BUSINESS DEVELOPMENT MANAGER - West London

Premium Office Furniture - Existing dealer network

£75/£80k package (basic, bonus, car allowance, medical cover, pension, 33 days

holiday)

To maintain and develop business sales in line with agreed targets within the

designated region by managing the relationship with existing accounts and

identifying and developing new accounts.

Key Areas of Responsibility

To proactively manage allocated clients including regular contact via telephone, email

and site visits;

To develop new business opportunities;

To undertake regular reviews and develop additional business opportunities with

existing clients to both identify any additional sales opportunities e.g. additional

products or services and monitor contract performance;

To respond to requests for information, literature, and tenders in a timely and efficient

manner;

To provide clear and accurate quotations, briefs and proposals to clients;

To ensure existing and potential clients are provided with appropriate information and

literature on product developments within our portfolio in a timely fashion;

To undertake presentations in relation to and demonstrations of new and existing

products as and when necessary

To arrange the delivery and return of demonstration stock items, as and when

necessary;

To negotiate terms of business, including variations in price, delivery and specifications

in line with company procedures and guidelines;

To actively promote the additional services offered by the business, including but not

limited to: -

• Installation Service
• Service Centre
• Active Ergonomics
• Recycling Service

To support the Customer Services Teams and / or the Continuous Improvement

Department in resolving any customer complaints, including providing reports,

photographs and / or attending site visits as applicable;

To build and maintain your own specific product knowledge in order to add value to our

clients;

To refer potential opportunities to, or work with, other members of the Sales Team on

projects, if applicable (e.g. Tabling etc)

To gather market and customer information and provide feedback to the Sales

Management Team and to participate in the collection of client feedback as and when

required;

To monitor developments (e.g. competitors’ products etc.) within the general

marketplace and incumbent / targeted accounts and provide feedback to the

Management Team and other members of Sales Team (as applicable);

To represent the company at trade exhibitions, events and networking events as and

when required;

To undertake New Account (Dealer or Customer) inductions to ensure the efficient an

effective integration of the new client into the Business.

To manage all client related reporting documentation and database management and

submit monthly reports and other additional reports as may be required from time to time