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Form of work
SalaryWe are The Light - we provide a unique immersive experience to surprise and delight our guests across 13 locations in the UK. Cinema, Bowling, Karaoke, Darts, Mini Golf, Climbing Walls, Bars and Restaurants - we have it all!
We pride ourselves on our commitment to excellence, innovation and guest satisfaction. For our fantastic team we foster a collaborative and inclusive work environment where creativity thrives and employees are empowered to reach their full potential.
As we continue to grow and evolve we are now seeking a driven and passionate Business Manager to join us and lead the team in The Light Redhill. This role will suit an individual with strong background in hospitality or leisure sector, who thrives on challenges, champions innovation and drives success. Experience in work within fast-paced environment and managing large team is essential. Business Manager will manage and oversee day-to-day business operations of our flagship venue including 6 cinema screens, restaurant, fully licensed bar, retro arcade, bowling alley, mini golf, adventure climbing and darts.
What's in it for you:
- Excellent salary package,
- 28 days holiday,
- Private medical insurance,
- The opportunity to be part of a new and exciting business venture,
- Workplace pension,
- Employee assistance programme,
- Employee discounts (including free cinema tickets for friends and family),
- Career development opportunities in a growing company
How we will keep you busy:
- Guest experience - you will work collaboratively with the wider Head Office team to create the guest journey and complete set of Brand Standards. Lead the implementation and delivery of these through the venue managers,
- Sales driving - maximise footfall to the site and spend per head,
- Cost control - full P&L responsibility, control of all cost lines, with particular focus on cost of sales, labour and energy costs,
- Developing a team - people planning to ensure the right people are in each role and coach and develop them to be the best they can,
- Operational Excellence - ensure all operational processes are as efficient as possible, fully documented, trained in and audited on a regular basis.
About you:
- Min 3 years of an experience within multi offer hospitality business with proven track of record in building and developing high performing team,
- Sound operating knowledge of working with POS and business systems (i.e.; Fourth Hospitality),
- Experience in managing a full P&L for a complex business,
- Present strong commercial and financial acumen,
- Solid understanding of food and beverage operations,
- Savvy in stock management, staff scheduling and hiring process,
- Advanced knowledge of Food Hygiene and Health & Safety procedures,
- A strategic thinker with a knack for problem-solving,
- A warm and welcoming persona, along with a hands-on approach to work and impeccable attention to detail,
If you are result-driven, hands-on professional with passion for business management and would like to elevate your career to new heights - APPLY NOW!
Our dedicated Recruitment Team will review every application, and get in touch to arrange a chat with suitable candidates.
If we don't feel like you are the right match for now, we will make sure to let you know, however detailed feedback won't be provided at this stage.
