Business Operations Manager - Built Environment

Business Operations Manager
Up to 60k (dependent on experience)
Oxford, UK
Permanent position - Hybrid Working
A leading Sustainability and Energy Consultancy based in Central Oxford are looking for a Business Operations Manager to join their close-knit, growing team. This individual will ideally be based in their new Central Oxford office, but they would consider London based candidates in exceptional circumstances. This is a full-time role which offers flexibility to work remotely 1 day a week and opportunities to work from their London office when needed.
The Company
They are a leading sustainability and energy consultancy who provide specialist support towards sustainability within the Built Environment. With four directors at the helm, they have experienced rapid growth over the last few years and are looking to expand their operations team to provide vital support services as they expand further.
They specialise in providing end-to-end support to real estate clients and pride themselves on fostering a flexible, creative and fun working environment. They take pride in their pragmatic and pro-active approach, supporting their clients with close and tailored support, which has meant they are retained by the largest UK property funds, publicly listed developers as well as leading constructors.
Their team (currently around 20 employees) is based across two offices, one in London and one in Oxford, where the administration team is based (currently two part time roles).
The Role
This is an excellent opportunity for an experienced Business Operations Manager looking to take the next step in their career. Based in Oxford, you will join a growing business in a new role, leading their admin and finance team. Directly reporting to the Managing Director, you will provide Business Operations management across both offices.
The role will involve, but will not be limited to:
- Management of the admin and finance teams, including oversight and direct management of the administrative team.
- Liaising with the company accountants as needed regarding monthly payroll, new starters and leavers.
- Arranging payments internally and externally (pension uploads, payroll, suppliers, etc).
- Liaising with their external HR advisors on all matters to ensure company compliance (e.g. visas, company policies, etc).
- Managing internal staff HR matters (onboarding, travel arrangements, hardware etc).
- Managing staff training (via Citation online platform and/or external providers).
- Organising employee satisfaction surveys and reporting (via CultureAmp online platform).
- Supporting the Directors with recruitment as needed.
- Overseeing office management duties (both for Oxford and London)
- Scheduling meetings and appointments within the office.
- Maintaining condition of offices and arranging necessary repairs.
- Organising the office layout and ordering stationary, equipment and other office supplies.
- Liaising with facility management vendors, including cleaning, catering and security services.
- Managing contract and price negotiations with office vendors, service providers and office and car leases.
- Organising standard templates and provide support to consultants for formatting of reports.
- Coordinating with IT department on all office equipment (new and existing), managing software licences, cost negotiations and ensure timely renewal.
- Preparing quarterly Board Papers and preparing management meeting minutes.
- Managing Insurance renewals (PI, PL, EL, etc).
- Managing Cyber Essentials accreditation.
- Providing general support to visitors.
- Overseeing the organisation of in-house or off-site activities, like parties, celebrations and conferences.
- Ad-hoc tasks as necessary to ensure the smooth running of the company.
About You
The successful candidate should be highly motivated, organised and possess excellent communication skills.
Essential Requirements:
- Around 6 years' experience in a similar role within the consultancy sector, preferably in property and construction (although applications from exceptional candidates with less experience/experience from other sectors will also be considered).
- Strong organisational and planning skills in a fast-paced environment.
- A creative mind with an ability to suggest improvements.
- Good communication skills and excellent report formatting skills.
- Proven experience as an Office Manager or in a business management role.
- Knowledge of Office Administrator responsibilities, systems and procedures.
- Highly proficient in MS Office (MS Word, MS Excel and MS Outlook, in particular).
- Experience of dealing with payments and financial queries.
- Excellent time management skills and ability to multi-task and prioritize work.
- Attention to detail and problem solving skills.
- Hold a full UK driving licence.
Salary and Benefits:
- Salary of up to 60,000 per annum, depending on qualifications and experience.
- Collaborative and supportive working environment.
- Central Oxford location.
- Competitive benefits package.
- Company health insurance and pension.
- Company social events.
- Flexible/ hybrid working.
If you're looking for a new role and want to be a part of a company filled with genuine, kind hearted, passionate people, then please do get in touch!
Either apply below or get in touch with Zoe Elliott on: (url removed)

Eden Brown is committed to equality in the workplace and is an equal opportunity employer.