Business Process Administrator

Position:
Business Process Administrator
Job Description:
As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer side.
Find more information about us on our page: Arrow Electronics: Components & Parts Search | Arrow.com
And watching the following Arrow Corporate Video - YouTube
BUSINESS PROCESS ADMINISTRATOR
Arrow's Global Components is looking for a Business Process Administrator.
This role will combine several responsibilities which are shared across Global Data Services and the Global Master Data Management (MDM) team.
Global Data Services establishes and applies a common framework of product identifiers and supplier naming conventions, which are assigned to part numbers the multiple Oracle ERP systems.
Master Data Management defines, implements, and maintains the Part Master standard for Arrow Electronics globally. Part Master is a collection of more than 17-million part numbers, each part number has a variety of parameters ranging from technical attributes, environmental & compliance information, right the way through to ordering information, lead-times, standard pricing and much more.
Data is accessible by Arrow's 120,000+ customers. Ensuring Arrow data is accurate and complete gives a differentiated value to our customers, suppliers, and our own employees.
What will you be doing at Arrow AGC?
You will be required to complete all tasks in line with Service Level Agreements and with a Continuous Process Improvement (CPI) mindset and consistent with company culture and policy.
Global Data Services

• Using several tools and application, review parts without an Arrow Product Family Code, research the part number and identify the correct code.
• Review all parts which failed to match based on the standard rules and determine the correct part number, Arrow Product Family Code, Supplier and appropriate exchange rate.
• Work with various supplier facing teams to ensure the Arrow Product Family Code hierarchy is an accurate reflection of how parts should be structured, and that all parts are coded correctly (ongoing validation process).

Master Data Management Support

• Support the MDM organisation offshore (Infosys) to ensure service levels are delivered according to plan and that quality is of the highest standard.
• Support the Supplier Merger & Acquisition process to ensure all aspects of the Master Data function are identified, updated and tested.
• Support the building of complex supplier price file in readiness for MDM to load to reduce the number of potential quotes requests.
• Coordinate and ensure prompt and effective loading of data files such as Lead Time Updates, Design Win, Part Master attributes etc. through periods of heavy workload.

Measurable Performance Standards

• 99% of Parts with a value to be matched each month
• All other requests to be completed to agreed deadlines

What are we looking for?

• You have excellent EXCEL skills
• You are diligent and accurate in their work
• You operate with a can do & will do attitude and solve problems
• You deliver outstanding customer service
• You deliver results focussed on process improvement & process excellence
• You build strong relationships across all levels
• You set priorities to achieve the deadlines/results needs
• Self-starter with an ability to work independently as well as an effective team player
• Ability to collaborate across functions and at all levels
• A proven track record in working with and manipulating high amounts of data
• Fluency in English

What is in it for you?

• Competitive and attractive employee compensation package - salary consists of base and variable compensation
• Benefits: (list of benefits per country)
• Reliable & trusting work environment
• Cooperative team with flat structures and communication
• Professional and personal development

Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons.
Do you see yourself as our future colleague? If yes - send us your application.
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Location:
UK-Harlow, United Kingdom (Kao Park Hockham Way)
Time Type:
Full time
Job Category:
Product Management & Supplier Marketing