Business Rates Officer

Good Afternoon,

I am currently representing Lewisham Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience.

We are looking for a Business Rates Officerthis role will be: SE6 4RU Hybrid could be remote depending on experience.

The right candidate will:

Responsible for the efficient and effective administration, collection and recovery of Business Rates owing to the Council in accordance with financial procedures and statutory regulations.  To prepare cases and represent the Council at court.  To provide in-depth advice and information about Business Rates to customers as required. Assist with the management and monitoring of the Enforcement Agents and other collection agents.  Maximise collection in accordance with Financial Procedures and statutory regulations.  Provide a high standard of service to customers.

• Execute your duties in accordance with legislative requirements, the division’s Service Plan, policy requirements, financial procedures, the recovery timetable and those determined by your manager.
• Effectively respond to all enquiries received by letter, telephone, in person (where required) and electronically.
• Ensure all necessary action is taken to collect revenue efficiently and effectively &
• process applications for reliefs and other reductions with due regard to internal and external fraud prevention and detection.
• Deal with difficult queries including complaints by correspondence, telephone, face to face (where required) and electronically, ensuring timely, accurate, appropriate responses and suggest remedial action where weakness in service delivery is identified.

We require the following:

• Monitoring targets and performance, collating information and analysing statistical data for input into management reports.

• Working in a debt collection, benefit recovery or similar environment

• Dealing with customers enquiries by letter, telephone or in person

To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed)

If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.

IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.

Look forward to speaking with you soon,