Business Sales Administrator

Business Sales Administrator

Location: Peterborough, PE1 5EJ

Salary: £25,000

Hours: Monday to Friday, 9am 6pm

Contract: Permanent, Full Time

A fast-growing B2B printing company is looking for an Internal Business Sales Administrator to join its team. The need to build a good rapport quickly, friendly and professionally is a must and maintain excellent relationships with both new and existing customers. You must be well mannered, easy to talk and willing to work in a close-knit team. Personality is key to being successful in this role and to fit in with the team.

Working within a busy, fast-paced environment and the ability to work with companies of all sizes, large and small. Main responsibilities would be to book orders onto the system.

Key Responsibilities:

- Working closely with the field sales rep

- Looking after orders and providing support and after-sales support

- Understand customer needs and requirements

- Passing qualified leads to relevant departments if necessary

- Setting up of new customers onto the system

- Quickly handle smaller opportunities through to closing

- Develop the capability to manage the entire sales process end to end

- Invoicing customers

- Ordering stock and updating databases.

About you:

- Excellent attention to details

- Professional and polite telephone manner

- Excellent customer service and communication skills, verbally and written

- Strong phone presence and experience of busy phone lines

- Strong listening and presentation skills

- Ability to multitask, prioritize, and manage time effectively

- Ability to take initiative and to problem solve

- Positive working attitude

- Experience working with CRM

- Experience working in customer service and administrative role

- Excellent PC skills; high proficiency in Excel and CRM systems

- Ideally some basic Adobe Photoshop skills, but not essential