Business Services Co-Ordinator

Summary

Are you an engaging individual who is known for their exceptional organisational skills, with a love for delivering first class administrative support?

We are currently undertaking our pay review process and it is likely that this salary will be increased from 1st April 2024

What it's like to work here

As Business Services Coordinator for Snowshill Manor & Garden, you will provide efficient and proactive support to keep the day-to-day business of the property running smoothly. You’ll play a key part in our business through administrative support and office management, as well as delivering great service to our visitors, volunteers, and staff.  

Reporting to the Property Operations Manager, you’ll support different teams with administration and business matters. You will work 4 days a week covering core office hours 9am to 5pm, including weekend and bank holiday working on a rota basis (roughly 1 weekend in 4).

We have a strong and passionate team delivering exciting projects and work to share the stories of Snowshill with our visitors. As Business Services Coordinator you’ll work alongside our teams across the property from the manor to the garden, commercial departments to the welcome and visitor experience teams supporting the delivery of our work and keeping everything running smoothly.

Snowshill is a place like no other: a world away from the ordinary and the unconventional home of the eccentric Charles Wade. Snowshill is a beautiful place to work, set in the idyllic Cotswolds. We’re 2.5 miles from Broadway and the A44 however you’ll need your own transport to reach this chocolate box village. 

For more information about Snowshill Manor and Garden, visit our website.

What you'll be doing

As Business Services Co-ordinator you'll be fulfilling a central role, supporting different teams with administration and business matters.

On a day-to-day level you'll manage communications through our main phoneline and email, process banking, and support the organisation of meetings as well as minute taking. You’ll also take a lead on our internal communications such as the property newsletter, keeping compliance tasks and trackers up to date, and facilitating group visits.

You'll also work on a whole property and strategic level, taking a lead on some of our Climate Action and carbon awareness actions, contributing to financial reporting, and yearly business planning. 

The National Trust is a busy organisation so you will deliver ongoing tasks alongside different priorities at different points in the year. You can guarantee that no day is the same so you’ll have to love variety. As well as supporting day to day operations, you’ll have the chance to support a variety of projects and offer your advice beyond your team. You’ll always champion best practice when it comes to business support, and will be confident challenging the norm when you think there’s a better way of doing something.

Who we're looking for

• Relevant experience in a Business Support environment; along with facilities or office supervision responsibility

• Good written and verbal communication skills

• Great team player

• Flexible and customer -focussed with strong customer service skills

• Able to multi-task and prioritise own workload

• Well organised and attention to detail

• Advanced IT Skills

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax-free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

• Independent financial advice

Click here to find out more about the benefits we offer to support you.