DAS UK Group are looking for a Business Support Administrator our friendly and supportive Claims Department in our Bedwas office. Our Claims Department is at the heart of our market-leading legal expenses insurance provision, and we are looking for individuals who have a passion for providing an excellent service to our customers and business partners. We offer the opportunity of flexible working, with most of our colleagues working from home at least part of the week, and enjoy the comprehensive benefits package we have to offer. The team culture is supportive and focussed on developing one another.
The successful candidate will look to provide excellent customer service and administration support to the business. In this role, you can expect to:
- Provide administrative assistance to the department to ensure work is processed to the appropriate quality standard in a timely manner as and when required.
- Ensure all communication with our customers, colleagues, suppliers or regulatory stakeholders is dealt with in a clear, concise and honest manner whilst ensuring that it remain sensitive and empathic to the customers, suppliers and businesses partner’s needs.
- Correspond with customers via telephone and email efficiently