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SalaryWe are looking for a Business Support Assistant to join Scotland Directorate Business Support Team. The postholder will be part of a small team of Business Support Assistants, providing a range of administrative and reception support to both internal and external customers. This role is based in our Glasgow office, with flexibility to work on a hybrid basis between the office and home on a pattern to be agreed based on business needs and the needs of the successful candidate. This is a fixed term contract until March 2025.
You will work closely with your team members, providing professional reception, facilities and administrative support to a range of teams in the Directorate. Your typical day will range from answering the advice line and dealing with general enquiries, minute taking, booking travel and accommodation, booking meeting venues and catering along with supporting key roles in the area of processing grant applications using a variety of online platforms.
Candidates must demonstrate experience of working in a customer facing and an administrative role.
We positively welcome applications from people from an ethnic minority background and positively welcome applications from people with disabilities or longstanding health conditions, people who are LGBTQ+ and people from different socio-economic and educational backgrounds as well as people of all ages.
Interview Date: Interviews will take place on 20th March, in-person in Glasgow city centre. However we will consider requests for interviews to take place online.
If you would like an informal conversation about the role specifically, please contact Jigjit Kaur Tait (she / her) via [email protected] or by telephone on 0141 242 1209.
Any questions about the recruitment process, please email: [email protected]
Essential Criteria:
1) Experience of working in a customer facing role, dealing with enquiries by telephone and email.
2) Experience of working in a small multi-tasking team, supporting a range departments.3) Excellent IT skills, particularly in Microsoft packages, databases, MS Teams and / or other online platforms.
4) Experience of providing effective administrative support to a diverse group of colleagues
Desirable criteria
1) Experience of booking travel and accommodation using various online platforms.
2) Experience of working independently with minimum supervision and ability to prioritise work to meet deadlines.
3) Experience of maintaining attention to detail while working at pace / speed.
4) Excellent team working and communication skills to be able to engage with colleagues in meetings and participate effectively in discussions.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why the National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
