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The Business Support Assistant, working in the Human Resources Service, provides effective and efficient administrative and clerical support.
The Business Support Assistant will report to the Team Leader – Workforce Development and will uphold Council standards and deliver best working practices. The Business Support Team provides administrative, financial and clerical support and act as the first point of contact for internal customers, external organisations and members of the public.
Tasks of the Business Support Assistant include:
- Sorting, logging and distributing mail, ensuring outgoing mail is processed and franked to meet postal deadlines;
- Filing and retrieval of mail and email documents, including files required by Officers, maintaining filing systems, scanning and archiving;
- Re-directing, or where appropriate, personally responding to Council general enquiries by phone and e-mail;
- Collating and co-ordinating responses to Freedom of Information Requests
- Maintaining stationery stocks and collating orders;
- Maintaining and updating various databases and spreadsheets, some technical;
- Accessing and maintaining information held on the Council’s HR/Payroll system and other electronic systems;
Two temporary opportunities available:
- Temporary full-time post for 37hpw, 52.18 weeks per year. This for the duration of a period of maternity leave, and will terminate following the return to work or resignation of the postholder.
- Temporary full-time post for 37 hpw, 52.18 per year. Temporary contract for a period of approximately 10 months. This post is grade D.
One established opportunity available:
- Established part-time post for 25.5hpw, 52.18 per year.
- This vacancy is being advertised as a Career Graded post, which is a career development opportunity. This means that the Council is committed to supporting the successful candidate to obtain the necessary skills, abilities and knowledge to become fully competent in the role. Please see the Career Grade documentattached to this advert that outlines the entry level requirements for the job and the expected career progression route. The successful candidate will be supported to become fully competent in the role and progress through the career grade. Where there is a requirement to achieve a qualification, this will be fully funded by the Council.
More detail is provided in the Job Profile, Person Specification and Conditions of Service Summary attached to the bottom of this advert.
Additional Information
- The grade of this post is D/E/F
- Salary shown in the advert is inclusive of Distant Islands Allowance of £2,541 per annum (pro rata)
- A relocation package does not apply to this post
- We will pay interview expenses from within Shetland
- We are happy to talk flexible workingDuring the application process you are required to give the names of two persons not related to you, who we can contact to provide a reference to support your application.
This post is based at 8 North Ness Business Park, Lerwick
For further details relating to this post, please contact: Jackie Watt - Team Leader on 01595 744679 or e-mail jackie.watt@shetland.gov.uk
If you have a disability which prevents you from applying online, please call 01595 744032.
Information about Shetland
Information about Shetland
Shetland is an archipelago in the north of the British Isles where you'll find freedom, wildlife and wild beauty, but also a rich culture and dynamic, forward-looking society. The Islands have a thriving and diverse economy full of opportunities and offer residents the ideal work/life balance. Shetland combines stunning coastal landscapes and wide open spaces with friendly, bustling island communities. Factor in Shetland's impressive modern amenities, highly regarded schools and the Islands offer a work life balance rarely found elsewhere.
Find out more about:
Living and working in Shetland: here
The Shetland Islands Council: here
