Address An exciting opportunity has arisen within the Workforce Development Team at the North West Ambulance Service for a Business Support Officer. It is full-time role on a permanent basis (37.5 hours per week) and is based at Trust Headquarters at Ladybridge Hall, Bolton and a future centralised education team base.
If you consider yourself to be friendly, approachable, creative, energised and driven to make a difference to people, then this role might be just what you are looking for!
The successful post holder will be responsible for providing a high level, professional and confidential support function to the Workforce Development Senior Management Team (SMT). The role will ensure the SMT is fully briefed and prepared for their respective activities to deliver their part of the corporate agenda. It will also support the delivery of responsibilities in respect of the NHS and any relationships or activities participated in across a local, regional, or national footprint.
As a valued member of the Workforce Development Team, you will find this to be a busy, varied, and fun role. Outstanding interpersonal skills with a high degree of discretion and sensitivity will be required to interact with a range of people across all functions of the organisation and outside the Trust.
Tasks will include:
Actively contributing to the Workforce Development SMT portfolio through supporting and managing the delivery of day-to-day activities and projects.
Making judgements and taking actions necessary to resolve enquiries, requests and issues raised by external organisations and others.
Maintaining an efficient system to effectively monitor work that has been delegated elsewhere and progress/chase outstanding items, e.g. reports/meeting papers etc.
Producing briefings, reports and presentations or commission them from others as appropriate.
Ensuring that the Workforce Development SMT are aware of appointments and prepare briefing packs, meeting papers and all other documentation in advance for meetings.
Producing letters, memos, draft agendas, minutes, reports, tables, presentations, and other documents using Microsoft Office.
Organising internal and external meetings as well as external events/conferences. This will include agenda management, managing agreed actions and arranging hospitality where necessary.
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Please ensure that you have fully read the job description and person specification before applying for this role.
