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About the job
Benefits
Things you need to know
Apply and further information
Location
About the job
Job summary
Job description
Do you meet the key eligibility criteria?
In order to be eligible, you MUST meet ALL the following criteria.
- I am a UK National.
- I hold a full manual UK Driving Licence.
- I will be able to provide all the ID documents required to complete my pre-employment screening and security clearance.
Immigration Enforcement (IE) tackles the criminality behind organised immigration crime. Our Criminal and Financial Investigation (CFI) teams play a fundamental role in addressing immigration crime, as part of a multi-layered UK law enforcement approach. Through working closely with partners in the National Crime Agency (NCA), territorial policing and many other agencies and departments, our CFI Teams take vigorous action against those criminals that seek to benefit from illegal migration.
Working in the CFI teams is challenging and fast paced, requiring quick decision making in demanding situations. CFI undertakes a wide range of activities which support the detection, apprehension and removal of immigration offenders. Our people need to operate in sometimes difficult and pressurised environments and are required to make well balanced decisions. You would be expected to demonstrate the highest standards of professionalism and teamwork with adherence to our vision statement:
Tackling immigration crime by empowering our people, inspiring confidence and protecting communities.
The teams are comprised of specially trained immigration officers who work with corporate partners including Association of Chief Police Officers (ACPO), National Crime Agency (NCA) and others, in pursuit of shared objectives.
The role provides an excellent opportunity for the successful candidate to work in a high profile and fast paced area of the business. The successful candidate will gain a full understanding of CFI and also work closely with teams across the Home Office. It is an ideal development opportunity to work in a support role and would suit someone who is interested in gaining a wider understanding of CFI’s work and how it fits within the wider Immigration Enforcement.
We are looking for a candidate who wants real stretch and development in their everyday role.
Person specification
The successful candidate will provide business and operational support through the provision of a range of office-based functions, in direct support of the investigators in the team as well as the Management Team within that region.
Core administrative functions include (but are not limited to):
- Property Store and Digital Data Manager, ensuring the integrity of physical and digital exhibits/material and other property through the CLUE system. Conducting regular reviews to ensure compliance with Business Assurance Standards and data quality.
- Assuming the Manager role in respect of SharePoint and MS Teams, taking on responsibility and ownership of team sites and workspaces. Managing user access and data stored within these digital locations.
- Purchasing and procurement including submission of requests to purchase and the use of Government procurement card.
- Fleet vehicle manager for the team cars, including collation of monthly mileage data, car servicing, MOT, accident reports and general maintenance. Licence checks of official drivers.
- Provision of Management Information from databases, spreadsheets and other locally held documentation including the maintenance of staff organograms and asset registers.
- Coordination of uniform/work wear/PPE supply and returns.
- Organisation of and minute taking for management/tasking meetings, including the provision of supporting documentation for attendees.
- Lead for the local Business Continuity Plan, archiving of case files with KIMU, staff passes and visitor notifications, IT systems access requests and general IT now requests, accommodation issues, bulk travel bookings, event coordination.
- Provision of operational support by way of undertaking intelligence checks on HO systems as well as (once suitably trained) wider checks through access to other databases.
- Acting as Training Liaison Officer, maintaining a record of all development activities for the team and arranging attendance at personal safety training and health check refreshers.
- Assuming the role of the Airwave Custodian, maintaining the secure storage of the devices, conducting monthly checks and where necessary arranging for repairs.
Essential criteria
The successful candidate should be able to demonstrate the following skills and experience:
- Excellent communication skills and the ability to work effectively as part of a team.
- Use initiative and work effectively with minimal supervision.
- Ability to research and pay close attention to detail.
- Working knowledge of the Data Protection Act and issues surrounding confidentiality of information.
- Strong organisational skills in order to review, plan and organise workload in line with priorities and deadlines.
Desirable criteria
- Good IT skills with knowledge of all Microsoft 365 applications including SharePoint, One Drive and MS Teams would be highly desirable.
Licences
Behaviours
We'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Communicating and Influencing
- Delivering at Pace
- Seeing the Big Picture
We only ask for evidence of these behaviours on your application form:
- Making Effective Decisions
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
Things you need to know
Selection process details
This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
As part of the application process, you will be asked to complete:
- A statement of suitability (personal statement) (maximum 750 words)
- Provide evidence of the lead behaviour - Making Effective Decisions (250 words maximum)
Further details around what this will entail are listed on the application form.
The statement of suitability should be aligned to demonstrate your skills and experience for the role and how you meet the essential criteria as detailed in the job description.
For guidance on how to construct your personal statement, you are encouraged to visit Civil Service Careers. Links – Statement
For guidance on how to construct your behaviour examples, you are encouraged to visit Civil Service Careers. Links –Behaviours
The sift will be held on the lead behaviour - Making Effective Decisions and the statement of suitability (personal statement).
The statement of suitability (personal statement) will be scored first for all candidates. Those candidates who achieve the minimum pass score for the statement of suitability (personal statement), will progress to a further sift where the lead behaviour - Making Effective Decisions will be scored. These candidates will therefore receive a sift score for both elements. Candidates who fail to meet the minimum pass score for the statement of suitability (personal statement) will not have their lead behaviour scored and will therefore only receive a sift score for the statement of suitability (personal statement).
However, if a large number of applications are received, the sift will be conducted on the statement of suitability (personal statement) only.
If you are successful at sift stage, you will be invited to an interview which will be a blended approach of strength-based questions and behaviour-based questions.
Strengths are the things that you do regularly, do well and that motivate you. To find out more about strength based questions click here
For guidance on how to construct your behaviour examples, you are encouraged to visit Civil Service Careers. Links –Behaviours
Problems during the application process
If you experience accessibility problems with any attachments on this advert, or you think you’ve made a mistake on an initial application (e.g. you have ticked the incorrect eligibility box), please contact hocandidates.grs@cabinetoffice.gov.uk at least two working days before the vacancy closes. After this, we may not be able to reopen your application.
Please note, we cannot make amendments to any part of the application.
Please use the following in the subject line in your email if you need to get in contact with us about your initial application “Please re-open my application – Vacancy Ref: 345299 CLOSING DATE: 02 April 2024.
For reasonable adjustments queries or requests, please see details with reasonable adjustments section.
Tie break decisions
The strengths and/or behaviours being assessed will be ranked in order of importance to enable us to differentiate between candidates with tied interview scores. Please note that the order in which behaviours are listed in the advert does not necessarily reflect the order of importance.
Sift and Interview dates
Sift is expected to take place from 4th April 2024 onwards.
Interviews are expected to take place week commencing 22nd April 2024 onwards.
We will try to meet the dates set out in the advert, however on occasions these dates may change.
Interviews will be carried out via video. Candidates will be required to have access to:
- A laptop (personal or work) with a working webcam
- Good internet connection
- Microsoft Teams
Contact Details
Please use the following in the subject line in your email if you need to get in contact with us: Vacancy Ref: 345299.
Further Information
For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.
For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting
Reserve List
Where a competition identifies more appointable candidates than there are available vacancies, a reserve list may be held for up to 12 months.
Whilst on a reserve list we may offer you an alternative similar role in the Home Office. Should you reject an alternative role, you will remain on the reserve list for the role you applied for. If you accept an alternative role, you will be withdrawn from the reserve list.
Please note there are no guarantees that further vacancies will arise in the locations you originally applied for before your time on the reserve list expires.
Candidates Please Note: Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. All applications are screened for plagiarism and copying of examples/answers from internet sources. If any is detected the application will be withdrawn from the process. Further action, including disciplinary action, may be considered in such cases involving internal candidates. Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all Civil Servants.
If you are currently an agency member of staff working within the Home Office, a contractor or contingent worker you can only apply for roles that are advertised externally, i.e.: outside the civil service. If you are eligible to apply for a role, you are required to select yourself as an external applicant and not internal when submitting your application on Civil Service jobs. This will prevent any delays in pre-employment checks should you become successful in being made an offer of employment after the Interview stage.
Are these Reserved Posts for UK Nationals only?
UK nationals who hold dual nationality are able to apply for this reserved post. If a UK passport is not being presented, then candidates will need to provide alternative evidence of UK nationality in line with the Civil Service Nationality Rules.
Candidates Please Note: There is no shift working requirement, and therefore no AHW/AHA allowance available for this role.
Part-time working
The minimum requirement for this role would be 25 hours per week.
We encourage applications from candidates who wish to work part-time however, unless specified in the advert, part-time opportunities cannot be guaranteed in frontline roles due to the 24/7 operational nature of the business. Those wishing to work part-time should notify the vacancy holder as soon as a provisional offer of employment is made to explore whether this can be accommodated [at your selected location]. Please note that full shifts (of up to 12 hours) will be required even if a part time contract is sought.
Please note that not all work patterns can be supported within this role, successful candidates should discuss work patterns with the vacancy holder ahead of accepting any offer.
Flexible working is not an option
This role is not suitable for a combination of office and home-based working due to the requirements of the role. Successful candidates will be required to attend the office/other work location as specified in the advert at all times, to carry out this role.
Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.
We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening,
subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
For further information please see the attached notes for candidates which must be read before making an application.
Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.
Transfer Terms: Voluntary.
If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.
Please see the attached list of Home Office acceptable ID documents.
Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
Reasonable Adjustments
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs
- Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team
Further information
principles, and wish to make a complaint, then you should contact in the first instance
HORecruitment.GRS@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.
