Caddie Assistant

Job description

St Andrews Links Trust is a great organisation committed to the Home of Golf as the world’s most renowned golf complex where we deliver memorable and unique experiences for every golfer on a daily basis. Our seven golf courses, including the Old Course, are our core product and principal business driver but over recent decades our organisation has diversified and expanded to where we are today.

We are looking for a Caddie Assistant to join our Caddie Department team on a permanent basis, to provide a quality service to customers of the Caddie Department ensuring that service delivery standards are met at all times. This is predominately an administrative role where the successful candidate will undertake advance administration of caddie requests for day-to-day tour operator business and for competitions and tournaments.

This is an excellent opportunity to work at the Home of Golf. You will join a team who are passionate and very motivated to ensure you embark on further skills and personal development. To be successful in this role, you should maintain the attitude, behaviours, skills and values that follow;

• Good communications skills
• Committed to delivering a memorable experience
• Self-motivated
• Positive and flexible attitude and work ethic
• Adhering to our company values

• Ensuring smooth delivery of the caddie service to the customer.
• Organise caddie requests on the tee sheet and plan the caddies sign in time on ClubUP.
• Effectively communicate with customers, stakeholders and other team members.
• Ensuring the security of cash handling within St Andrews Links Trust Guidelines.
• Manage caddie requests through email and respond accordingly.
• Take delivery of goods related to Caddie Department
• Ensuring correct records of caddie rounds completed.
• General security and safety of facilities and immediate surroundings.
• Understand and adhere to all Links policies and procedures.
• Any other duties that may be required.

As one of our team, we always need you to Embody our St Andrews Links Values and Behaviours in all you do:

• 
  A team of teams… …
  • At SALT, everyone is made to feel part of the one team.
  • Show genuine care for one another
    • Trust in each other
    • Keep everyone included
    • Work together and continuously improve
    • Share – ideas, work and gratitude
• Making the unique happen

• Caring for and adding to the renown, heritage and reputation of SALT is everyone’s responsibility.
  • Be passionate about the location
  • Appreciate the game
  • Respect our built and natural heritage
  • Act as custodians of the Links
  • Take on new ideas and ways of working