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Form of work
SalaryVANRATH are delighted to be assisting a leading Broadband Company with the recruitment of multiple Call Handlers. Fantastic company to work in, one of the best company cultures in NI and opportunities for progression.
This is a Hybrid working position - 2 days work from home & 3 days will be spent in the North Belfast office - in Dargan Crescent. First 3 weeks will be training in-office - Full Equipment provided for home working.
Permanent position.
This is one of the best call handling roles on the market.
Salary
£23,000 + other Additional Benefits (Top Company) + Fantastic work benefits and Environment
Responsibilities
- First point of contact for our customers via inbound calls and other methods of communication.#
- Providing a great customer service experience.
- Direct, when appropriate to other departments to address the customer's needs.
- Accurately recording/logging interaction with customers and updating account information.
- Working with management to maintain best practices for efficient communication with customers.
- Address customer questions about new products, services, promotions
The Ideal Person
- Experience working in a similar role
- Strong communicator
- Positive individual
- Great telephone manner
- Great attention to detail levels
For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence.
I have found Van Rath and Damian in particular to be a pleasure to work with. Responsive, extremely knowledgable about the local market, personable and professional his advice has proved invaluable in helping make my move into contract work proceed smoothly.
Matthew Evers from Vanrath provided me with excellent advice was able to place me in new employment within 2 weeks of being furloughed by my former employer. I am very grateful to him for his professionalism and commitment. I highly recommend utilizing the recruitment services of both Matthew and Vanrath.
Very happy with my experience in dealing with Vanrath. Was given opportunites to pursue jobs that I am suited for coming out of university. Special thanks to Ross Stevenson for setting me up with a post, months after not being successful for a previous post. Really appreciated him continually helping me to get employment until I was able to do so.
Established in 2000, VANRATH has cemented its position as a premier market leader in Northern Ireland, setting the standard among recruitment agencies in Belfast. This achievement can be attributed to our steadfast commitment to confidentiality, professionalism, and the wealth of knowledge held by our Senior Consultants. VANRATH takes pride in its track record of skilfully connecting the best local talent with leading local businesses.
VANRATH recruits across a diverse range of sectors including:
Accountancy & Finance
Built Environment
Engineering & Manufacturing
HR
Tech
Public Sector
Sales and Marketing
Science
Supply Chain and Procurement
Legal
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We understand that embarking on a career change, whether it's full-time or part-time, is a significant step. Our unwavering support extends through every phase of the recruitment process, from the initial discussion of your goals and aspirations to the assurance of a secure position.
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Our consultants are sector-specific, renowned for their in-depth knowledge and hands-on experience within their respective fields. In short, they are the best in the business! We continuously monitor industry trends and developments to ensure we provide top-quality advice and support to our clients and candidates.
