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Form of work
SalaryWhite Label are excited to be working with a specialist engineering business in their search for a Technical Support Engineer to join their busy team during an exciting period of growth.
As the Technical Support Engineer, you will support the sales team in identifying Compressors, Vacuums & Blowers for projects and prepare technical proposals for installation and commissioning.
The Role:
- Prepare comprehensive technical-commercial proposals for capital projects, encompassing installation and commissioning procedures
- Assist the sales team by providing technical specifications for capital equipment - vauums & blowers
- Provide Technical Support for Comprssors, Vacuum and Blower applications
- Accompany the sales team on customer site visits when required
- Generate energy audit reports to enhance commercial proposals
Responsibilities:
- Support the sales team in presenting technical proposals to customers
- Ensure the sales team are briefed on the technical aspects of each quotation
- Prepare technical quotations
- Collaborate with suppliers to correctly specify equipment
- Handle customer inquiries both technically and commercially
- Address and resolve customer complaints in a timely manner
- Maintain accurate records and enter data into the CRM system
The person:
- Knowledge of compressed air/gas or vacuum systems
- Previous experience in customer-facing roles in sales and service.
- Demonstrated ability to prepare technical proposals.
- Proficient in PC operations, including ERP, CRM, and Microsoft Office.
Please submit your CV for immediate consideration as my client is looking to arrange interviews straight away.
Many thanks!
