AddressAre you a tech-savvy problem solver? Do you thrive in dynamic environments where every day brings new challenges? If so, we have an exciting opportunity for you! We're on the lookout for a dedicated Technical Support Engineer to become an integral part of our bustling team in Northern England. As a Technical Support Engineer, you will find yourself in a challenging role supporting our Northern Region, but with a customer-facing field bias. The design of this role is meant to help us increase market share, and indeed, the company relies on you to seek out, support, and develop customers in conjunction with our field sales team. Your responsibilities extend to providing application and product knowledge during joint visits and project meetings. The key product areas you will focus on are electric actuators with both AC servo drives and DC stepper motors drives, encompassing a variety of serial interface capable products linking onto the latest industrial networks. Additionally, you will be tasked with identifying new opportunities for pneumatic products. Hours of Work: Full Time, Permanent Technical Support Engineer Requirements: Be qualified with a HNC or degree. Have experience of selling and specifying pneumatics, AC/DC drives and/or integrating them into a system. A good to high level of understanding of serial/bus systems (EtherNET/IP, EtherCAT, PROFINET/Bus, Devicenet, CClink/SSCNET etc.) and/or experience of integrating them. How to sell them and where to implement them would be an advantage. Having a technical knowledge paired with a degree of sales understanding would be beneficial Be able to develop relationships with the existing regional sales teams to encourage joint enquiries Be comfortable presenting to customers and colleagues as you are liaising with them to solve problems from a technical perspective, a flexible approach and ability to manage a busy workload, including planning and managing your own projects, is important too. Technical Support Engineer Benefits: We are continuously working to make our team even more diverse and inclusive. We welcome applications from all and are committed to attracting, recruiting and retaining the most talented individuals. We offer a competitive and attractive package of benefits including, retail discounts, 25 days holiday after qualifying period, workplace pension, EAP. Meet the Organisation: Who We Are and What We Do BPX is 175 amazing, caring and knowledgeable people, based in fourteen offices throughout the UK and Ireland and supplying customers worldwide with automation and control products. For over 50 years we have been proudly stocking, selling, supporting and servicing automation and control components, devices and solutions, operating as distributors for many of the world's leading electrical, electronic and pneumatic manufacturers. Our guiding principle is to help to choose, help to use and we come into work each day determined to ensure that BPX customers have the most technically and commercially efficient solutions for their applications. From putting the soles on your shoes, to the tarmac they walk on; from a packet of crisps to silicon chips; from wooden toothpicks to electric cars; you'd be amazed at the things we get involved in. Ready to elevate your career? If you're the tech-savvy superstar we're looking for in our Technical Support Engineer role, don't miss out - apply now!
