Technical Support Engineer (Sql)

Job title: Technical Support Engineer
Location: Shipley (Full Time)
Salary: £25,000 - £33,000

I am currently recruiting for a rapidly growing data-product-based tech company based in Shipley. They've developed a unique product that solves an extremely common business problem and at the same time, dramatically reduces a business's carbon footprint.

This role will see you involved in projects as well as supporting the organisation's big-name clients. Given the data-heavy nature of this organisation's product, it's essential you are experienced when it comes to SQL Server with the ability to read, write, and interpret complex queries.

This is a great opportunity to join a forward-thinking company that has excellent career progression opportunities, especially within data and software engineering.

Role Responsibilities

• Provide technical customer support for the organisation's in house developed products (SaaS)
• Performing software installations and data imports
• Investigating (analysis/diagnosis) and resolving queries seeing through to completion
• Performance monitoring and troubleshooting
• Planning, implementation, and maintenance of security
• Managing data backups
• Performing software installations/Patching
• Data migration and conversion tasks
• General server maintenance

Required skills and experience

• 2nd line Technical Support Experince
• 1+ years SQL experience (reading, writing and interpreting queries)
• Experience of supporting a range of technologies, any experience of supporting bespoke software would be beneficial but not essential
• Strong communication skills

If this role would be of interest, then please apply to this advert and I will be in contact to give you more detail.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.