Campaign Manager

Campaign Manager – Competitive Salary – Portsmouth, PO1

The Role

Are you skilled in nurturing client relationships and actively engaging in calls? Do you possess a solid grasp of KPIs, coupled with the ability to offer assistance in basic IT and CRM tasks? If so, we have an exciting opportunity for you.

We’re a tight-knit team of telemarketing experts, looking to appoint an ambitious and pro-active Campaign Manager to our team.

The successful candidate will play a vital part in driving the success of our client campaigns through strategic engagement, meticulous administration, and outstanding customer service.

Key Responsibilities:

• Make high quality telemarketing calls on specific client campaigns.
• Perform basic campaign related admin.
• Build a good relationship with your clients.
• Consistently achieve and surpass KPI and renewal targets set by the business.
• Source and import data, produce samples where required. Working closely with colleagues/clients, you’re able to suggest appropriate new data profiles to target. - Level 1 DATA
• Understand, monitor & take ownership of own KPI performance.
• Suggest opportunities internally to improve KPI and campaign performance.
• Quality of calls is generally high, you are able to identify which areas of your calls need developing and improving, seek support / guidance / training where required and make positive changes which improve your calls, your pitch and your results. You are also able to source call recordings to be sent to clients which paint a positive picture of your efforts and 4Marketing as a whole. Source and send call recordings - Level 2&3 PHONE.
• Draft call flow and email copy/sequence for internal review, prior to presenting to client. Once client has signed off copy/sequence, ensure all necessary email campaigns are scheduled. Regularly review results and effectiveness of email copy/sequence and suggest appropriate changes for improved results.

The Company

We’re a tight-knit team of Telemarketing experts. Passionate about results, we thrive on helping our clients hit their targets. Whether we’re generating Leads & Appointments, carrying out Market Research, cleansing data, promoting events & webinars or simply showing customers some extra TLC, we approach each client’s telemarketing campaign with care and attention… shaping campaigns that deliver results.

The Person

• Comfortable liaising and building rapport with clients, playing an active role in client calls/briefs, renewal conversations and contacting lapsed clients.
• Good understanding of KPI’s.
• Able to support others with basic IT and CRM skills
• Positive and friendly demeanour.
• High levels of motivation and initiative, able to positively respond to all feedback given, taking ownership and proactive in asking for support.
• Excellent organisational skills.
• Excellent customer service skills.

If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please click the apply now button to find out more.