Cancer Operations Manager - Peterborough

Key Duties and Responsibilities: Managerial: Working proactively with the Deputy Chief Operating Officer for Planned Care/Cancer and within a cancer team structure comprising of the Clinical Director for Cancer and Cancer Lead Nurse, Divisional Operations Manager (cancer) and Cancer Performance Manager, the core responsibilities of the Cancer Operations Manager are to: Lead on the delivery of safe, effective, and responsive cancer services with a priority focus on achievement of the National Cancer Wait Times (CWT) Standards, and delivery of the Cancer Improvement Plans. Utilising best practice methodologies from both within and outside of the organisation. Remain up to date with, and oversee delivery of, the national agenda and strategic drivers for cancer, National Planning Guidance, the NHS Long Term Plan, and horizon scanning for future initiatives and priorities. Interpret the guidance into the Strategic and Business Plans and the overarching NWAFT Cancer Improvement Plan in conjunction with the Cancer Senior Leadership Steering Group.
Maintain continuous oversight and drive the delivery of the above plans. This to include the specific ownership of the Cancer Improvement Plan and workstreams working closely with the cancer team/leads and Divisional Teams. Proactively manage the development, delivery, and monitoring of funding streams such as Cancer Alliance funding ensuring robust focus on the areas of challenge and in parallel work to future sustainable solutions. Maintain close working relationships with all key external and internal stakeholders, effectively representing the organisation.
As a cross-divisional role that will include links with tertiary centres, creating and maintaining collaborative relationships both within the organisation and externally is essential. Responsible for presenting and communicating updates and reports on Cancer performance, observations, recommendations and improvement requirements at a service/clinical level, divisional level and Trust executive level in ways which will ensure engagement and understanding by both clinical, operational, and corporate staff. Responsible and accountable for specific directorate budgets, ensuring the optimum use of resources and establishing and maintaining effective management processes to ensure financial control. Thereafter personal responsibility for managing the defined service areas within the agreed and available resources, in accordance with the Trusts Standing Financial Instructions and Standing Orders.
Continually monitor and take corrective measures to redress areas of over expenditure to keep the division in balance. Utilising the complex information available or developing new information tools when required, to lead the production of service development proposals for the defined service areas, including costing and income projections. Lead responsibility for initiating and undertaking service reviews and then recommending and implementing new models of care as appropriate, involving clinical and managerial colleagues from the Trust and the ICS/ICB as required. Interpret, produce, and present complex information which supports the monitoring and improvement of clinical services within the defined areas.
Ensure effective communication systems for all staff are in place enabling local and corporate information to be shared with all staff within the defined service area and for views to be fed upwards. Deputise for the Deputy Chief Operations Officer for Planned Care and Cancer across the broad range of his/her responsibilities, including covering of leave and specific Directorate and Divisional work streams on an ongoing basis as agreed. Service Standards Lead, develop and manage services in accordance with relevant national clinical standards, including the national optimal best practice pathways, the Faster guidelines and GIRFT Playbooks. Establish, implement and monitor systems to assure the quality of services provided to patients.
Establish, implement and lead effective risk management systems across the defined service areas, acting as Risk Lead in accordance with the Risk Management Policy. Lead and/or participate in the production of policies and procedures which facilitate the operational and quality effectiveness of the defined service areas and Directorate. Lead, develop and implement new projects and initiatives, following detailed analysis and interpretation of information to inform decisions, which improve services delivered to patients and the operational effectiveness of the defined service areas, Directorate and Trust. Participate in the on-call management rota for the Trust.
Human Resources Provide leadership to and manage non-medical staff within the defined service areas. Provide direct line management to the Cancer Performance Manager and other relevant roles as the services progress and evolve. Working closely with the Clinical Director, ensuring that the job plans align with all aspects that contribute to a robust delivery of the cancer agenda in terms of patient experience and satisfaction, performance, quality, breadth and scope, and equitable service provision; and that robust cross-cover arrangements are in place between the two roles. Ensure annual appraisals are undertaken, with personal development plans in place and acted upon, for all/other staff in the management remit.
Ensure Trust policies on staff management are adhered to, upholding the Trust and Divisional values. Develop, implement, and maintain effective staff retention policies and practices. Ensure adequate orientation programmes are established and put in place for all grades of staff across the management area. Within the defined service area, lead the consideration, development and Implementation of new roles and ways of working.
Data Quality, Analysis and Judgement Lead and provide support on the development of robust data quality collection, audits and reporting that supports service development and improvement, Work in conjunction with the IT and BI teams and have oversight of relevant information systems and data sets, such as the national CWT and COSD and National Audits, Chair relevant cancer meetings including Cancer Improvement Plan workstreams Manage robust Audits and service evaluations within NWAFT, Create and/or support the development of reports for a wide range of audiences, presenting data appropriately for the level of understanding and engagement required from colleagues (clinical and non-clinical staff up to and including executive level). Patient Engagement and Participation: Actively contribute and engage in the Trusts Patient and Public Partnership Programme, putting in place patient experience group/s for cancer care, to ensure that patients are at the heart of service improvement and development and that all service change and innovation is patient informed. Personal and Professional Development; Pursue lifelong learning and professional development agenda by participating in management supervision, appraisal and personal learning and development activities, keeping up to date with national and local developments in NHS policy and practice developments. Policies and Procedures: Comply with all Trust policies and procedures with particular regard to: Risk Management; Health and Safety; Information Governance; Confidentiality; Data Quality; Freedom of Information; Equal Opportunities; No Smoking; Being Open: A duty to be candid.