Care Coordinator

Care Coordinator

Innovate Care Group was founded on the simple belief in better.

We provide highly personalised care and support so more people can live the life they choose. We set out to invest in the knowledge, expertise and systems that make a positive difference to the individuals we support and the talent we employ all based on our values. Innovation is at the very beginning of our name and at the heart of our service and culture because we are committed to find new and better ways of supporting individuals with complex needs.

Are you a dynamic individual with solid planning, rostering, and problem-solving experience with an enthusiastic and can-do attitude? If so, this fantastic opportunity to join our growing team is perfect for you.

You will join a forward-thinking ambitious team of Care Coordinators focussed on ensuring that the utilisation of nursing and care resources is both maximised and aligned with client requirements within defined quality, compliance, and safety standards.

What will you be doing?

The Care Coordinator will be responsible for the overall management and scheduling of client rotas to ensure that the care delivered is of the highest standard. You will work with all internal teams to facilitate patient centred care that enriches the quality of our client's lives and enables them to live within their own homes whatever their abilities.

Who are you?

• Positive attitude towards your work
• Lots of Energy with a outgoing approach
• Excellent phone manner
• Strong IT skills including email and Microsoft office.
• Team player as well as happy to work autonomously.
• Strong ability to empathise and communicate with a wide range of backgrounds
• Self-starter willing to drive this mindset in others
• Detail orientated
• You are passionate about, creating a social impact and seeking new ways to solve existing problems
• Ability to multitask and work on different tasks simultaneously and to deadlines
• Experience working in a healthcare setting is desirable but not essential.

Responsibilities

• Point of contact for clients/families and all staff
• Building relationships with all clients, families, and staff to create and maintain trust in all aspects of their packages.
• Rostering all shifts for the packages they support and Responsible for covering missed shifts/annual leave & sickness with bank staff and or Agency support.
• Working in partnership with the Clinical Leads to maintain the ongoing safety of the service users we support. Form interviewing, to group meetings and appraisals.
• Completing supervisions for all staff to track their happiness and well being.
• Responsible for capturing any client and carer feedback forms to help develop the service we offer to all.
• Attending multi-disciplinary meetings with other professionals, including commissioners and medical professionals that help support the service users we look after on a day to day basis.

Benefits:

• A great company culture with ambitious plans to grow
• A staff recognition scheme
• season ticket loans
• Cycle to work scheme
• Contributory pension scheme
• Optical benefits
• Free advice and support via our Employee Assistance Programme.
• We are a growing organisation and further opportunities at a senior level may be available at the end of this initial assignment.
• 22 Days annual leave
• Birthday gifts from directors
• Monthly and yearly employee awards
• Yearly salary review

If you are enthusiastic, creative and have a strong work ethic, like to have fun in a professional environment please get in touch.