Care Coordinator

Care Coordinator

Are you looking for a job in the Care sector where you can be a part of a growing business and work with a friendly team where you can genuinely make a difference to somebody s life?
We are now seeking a Care Coordinator/Scheduler living close to the Maidenhead, Twyford and Henley-on-Thames areas of Berkshire and Oxfordshire.

Our Company

We are Home Instead Maidenhead, Henley and Wallingford an award winning company and recognised as a leading provider of homecare in Berkshire and Oxfordshire. Our company s mission is to change the face of aging by providing the very best high quality care to the elderly allowing them to remain safe and independent in their own homes.

We have built an excellent reputation within the local community and provide a minimum of one-hour homecare visits to a purely private client base.

We have an honest, open and supportive culture and we understand that any success we have is down to the quality of our team of carers that are making a genuine difference to our client s lives each and every day.

The Role

We are currently seeking a Care Coordinator/Scheduler to join our friendly office team to support the company s ongoing and very significant growth.

The role of Care Co-Ordinator is absolutely pivotal to the success of our business - organising schedules and care calls for our team of Carers who support clients in the local area; your rota planning will ensure the smooth running of the organisation and that carers and clients needs are matched efficiently.

The key duties for the role are as below:

• Planning, Coordinating and Scheduling of the service for clients
• Organising all rotas and making sure that all carers have their schedules in advance
• Liaising with our clients, carers and the team to ensure our clients are happy with the schedules
• Ensure that the client/carer are matched well
• Changing and managing the schedules on a day to day basis
• Participate in an on-call rota

The role of Care Co-Ordinator is a busy role and can sometimes be unpredictable from day to day which is why it s such an interesting role!

You will sometimes have quiet days and others where you will need to be able to work under pressure, have a positive attitude and be structured and organised in your approach to your work.

You will be personable and have good communication skills and be able to build good relationships with both clients and carers. At the same time you will be analytical, structured, very organised and logical with your work.

Qualifications and Experience needed

You will have had previous care experience and perhaps looking for the next step in your career in care or a move to more of an office-based role. Your prior experience would be beneficial as the role will also require participation in a rota for out of hours On Call to support clients and carers in emergencies after the office has closed.
We provide full training and so prior experience in Scheduling would be useful but not essential.

We use MS Office and the scheduling software we use in Peopleplanner. Any prior experience of Peopleplanner would be desirable but not essential.

A Health and Social Care Qualification level 2 or 3 would be preferred but again, it s not essential.

Other key areas of experience are as below:

• Firstly, you must be passionate about delivering high quality service to our customers.
• It is essential that you have a full driving licence.
• Experience of using Databases or industry software/computer literate
• You will have excellent attention to detail, good communication and organisational skills.

Would you like to be part of a team which improves the lives of others every day?

If you are excited by this job opportunity, then we would love to hear from you, so please click apply.